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Description
NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.
Description
Prefactor is a cutting-edge platform designed for real-time assessment, monitoring, and reliability of production AI agents. It evaluates each execution instantly based on metrics such as quality, drift, cost, and data risk, seamlessly integrating these assessments into actionable responses to ensure that any failing agent is detected in real time rather than merely reflected on a post-execution dashboard. Teams are equipped to monitor every model invocation, tool usage, and decision-making process through structured traces and spans, allowing them to conduct evaluations using LLM-as-judge, technical assessments, qualitative analyses, and custom metrics at every phase of the process. Additionally, context can be incorporated from various sources, including GitHub, Linear, Jira, databases, and internal APIs, serving as ground truth for evaluations. When a run exceeds predefined limits, Prefactor is capable of blocking or throttling it, pausing sensitive actions, or routing the decision to a person for approval, modification, or rejection prior to execution, with meticulous logging of each choice made. The command-line interface allows for the discovery of agents without the need for platform migration, while the TypeScript and Python SDKs ensure seamless integration with LangChain, Claude, Vercel AI, OpenClaw, and LiveKit, enhancing the overall functionality and adaptability of the platform. This comprehensive approach not only optimizes agent performance but also fosters collaboration among teams by providing clear visibility and control over the AI processes.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
LiveKit
Yes
Active Directory
No
Agent Development Kit (ADK)
No
Auth0
No
AutoGen
No
Claude
No
Claude for Legal
No
Cohere
No
ElevenLabs
No
Gemini
No
Integrations
LiveKit
Yes
Active Directory
Yes
Agent Development Kit (ADK)
Yes
Auth0
Yes
AutoGen
Yes
Claude
Yes
Claude for Legal
Yes
Cohere
Yes
ElevenLabs
Yes
Gemini
Yes
Pricing Details
$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial
No
Free Version
Yes
Pricing Details
$250 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Noveum
Founded
2023
Country
United States
Website
noveum.ai/en/novasynth
Vendor Details
Company Name
Prefactor
Country
Australia
Website
prefactor.tech/
