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Description
NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.
Description
Plurai serves as a real-world trust platform dedicated to AI agents, designed for simulation-based assessment, safeguarding, and enhancement, effectively transforming agents into dependable and progressively advanced production systems. It assists teams in developing evaluations and protective measures specific to their requirements, facilitating the transition from initial prototypes to robust, scalable production. Plurai's simulation framework equips agents for real-world challenges rather than controlled environments, employing hyper-realistic, product-specific experimentation and assessment that addresses the intricacies of production. The platform creates genuine multi-turn interactions, diverse personas, essential artifacts, and tool simulations, utilizing organizational PRDs, pertinent references, and policies to construct a knowledge graph that broadens edge-case coverage. By moving away from static datasets, manual test formulation, and inconsistent LLM evaluation methods, Plurai organizes assessments into coherent, executable experiments, enabling teams to test new iterations, track regressions, and confirm enhancements prior to deployment. Ultimately, this innovative approach ensures that AI agents are not only trusted but also continuously refined for optimal performance in dynamic environments.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial
No
Free Version
Yes
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Noveum
Founded
2023
Country
United States
Website
noveum.ai/en/novasynth
Vendor Details
Company Name
Plurai
Country
United States
Website
www.plurai.ai/
Product Features
Product Features
Alternatives
No Alternatives