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features
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support

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Description

NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.

Description

Ojin is an online platform designed for the creation and deployment of real-time AI agents that possess a visual persona, interactive voice, and conversational skills. Its Human Agents feature integrates speech recognition, language-model responses, speech synthesis, and an animated face, all within a web-compatible interface that allows users to customize agents using templates or their own inputs for embedding on websites. Additionally, developers have the option to leverage Ojin's Human Portrait model via an HTTP/WebSocket API for their own applications and agent frameworks, such as Pipecat and LiveKit Agents. The platform targets businesses, creators, and developers focused on enhancing interactive customer support, sales, onboarding processes, education, training, and brand engagement. Future offerings are set to include self-service subscriptions, usage credits, and a comprehensive managed enterprise solution, ensuring a range of options for diverse user needs. This adaptability makes Ojin a versatile choice for those looking to integrate AI-driven interactions into their services.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

LiveKit Yes 
Pipecat No 

Integrations

LiveKit Yes 
Pipecat Yes 

Pricing Details

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial No 
Free Version Yes 

Pricing Details

$8/month
The Creator plan is $8 per month with annual billing and includes 10,800 credits per year.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Noveum

Founded

2023

Country

United States

Website

noveum.ai/en/novasynth

Vendor Details

Company Name

Ojin

Founded

2020

Country

Germany

Website

ojin.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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