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features
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support

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Description

Nova AI streamlines various testing activities that often hinder developers throughout the implementation phase. Our solutions operate seamlessly in the background, handling these tasks without requiring developers to navigate multiple interfaces or tools. You can effortlessly create and run unit, integration, and end-to-end tests all from one cohesive platform. Not only are existing tests executed, but newly created ones are also processed, providing valuable results and insights. We ensure complete isolation of your data, with a strict policy against sharing it. Additionally, we have implemented SSL encryption for data in transit and use industry-standard 256-bit AES encryption for data at rest, while also working towards achieving SOC 2 Type 2 compliance. Your security and data integrity are our top priorities, allowing you to focus on development without concerns about privacy.

Description

NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

LiveKit No 

Integrations

LiveKit Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Nova AI

Country

United States

Website

www.trynova.ai/

Vendor Details

Company Name

Noveum

Founded

2023

Country

United States

Website

noveum.ai/en/novasynth

Product Features

Product Features

Alternatives

Alternatives

No Alternatives
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