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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Nimbus provides an AI-driven workforce capable of managing voice calls, SMS, emails, and chat interactions, ensuring that your customers receive assistance around the clock. This innovative solution automates various tasks, including lead qualification, appointment scheduling, client intake, and support services, resulting in enhanced conversion rates and outreach while simultaneously lowering operational expenses. Users can easily create and train agents without requiring any coding skills, upload their own knowledge resources such as PDFs, Word documents, and web pages, and establish guidelines to maintain the accuracy and alignment of responses with their brand. Additionally, it allows for A/B testing and behavior previews prior to deployment, ensuring optimal performance. The agents are designed to engage in multi-channel conversations while retaining complete context and can transition interactions to human representatives effortlessly. They are capable of communicating in over 40 languages and can seamlessly integrate with popular CRM platforms such as Salesforce and HubSpot. Furthermore, a live dashboard enables users to monitor crucial metrics, including engagement levels, task completions, and performance trends, and this system is engineered for quick implementation, allowing businesses to get up and running in just days instead of weeks. With its comprehensive features, Nimbus empowers organizations to enhance customer interaction while streamlining their operational processes effectively.

Description

Enhance your customer service by replacing it with a human-like AI phone agent that picks up calls instantly and operates around the clock. This AI is capable of engaging with thousands of customers simultaneously, providing answers to all inquiries, and keeping clients updated on their order statuses. You can customize the agent's language, voice, gender, background sounds, speed, stability, and level of engagement, tailoring it to suit your preferences. Simply instruct the agent on your desired tasks, and you will have access to template options that can be adjusted as needed. In cases where a human touch is necessary, the AI can seamlessly route the call to the appropriate representative. You will have access to call recordings, transcripts, and comprehensive analytics, allowing you to monitor every interaction that takes place. Should your requirements go beyond our standard offerings, or if you seek specialized features or integrations, please reach out to us to arrange a personalized plan. With our AI calling assistant, your e-commerce operation will thrive, ensuring that every customer interaction is valued and acknowledged, thus fostering a positive relationship with your clientele. This innovative solution not only streamlines communication but also elevates the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
HubSpot CRM
Magento
Microsoft Word
Salesforce
Shopify
Squarespace
Twilio
Webflow
Wix
WooCommerce
Zoho CRM

Integrations

BigCommerce
HubSpot CRM
Magento
Microsoft Word
Salesforce
Shopify
Squarespace
Twilio
Webflow
Wix
WooCommerce
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$69 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Nimbus

Founded

2025

Country

United States

Website

nmbs.ai/

Vendor Details

Company Name

Ringly

Country

Netherlands

Website

www.ringly.io

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