Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nexus was meticulously crafted to be an affordable solution for home performance contractors. This platform seamlessly integrates project management capabilities with a customer relationship management system. Additionally, Nexus offers the adaptability, security, and scalability necessary for comprehensive program management tailored to large organizations and agencies. Our robust DIY audit, customized for your brand, delivers impactful results that encourage customers to choose your services over those of competitors. Research indicates that when customers receive complimentary services, such as effective outcomes from a free DIY audit, their loyalty to your brand tends to increase. Furthermore, all your online leads are channeled directly into the Nexus CRM and project management system, allowing you to easily access your team's calendar and manage appointment scheduling. This streamlined approach not only enhances efficiency but also fosters stronger relationships with your clientele.
Description
iNexus, developed by NexInteractive, is a cutting-edge cloud-based contact center solution. Its quick setup and remarkable scalability make it an ideal choice for both inbound and outbound operations. Among its robust features are shotgun ACD, callback management, multi-tier voice conferencing, host swap transfer, and dynamic scripting, among others. Built using HTML5 and WebRTC technologies, iNexus ensures exceptional audio quality and flexibility for users. This innovative platform is designed to meet the evolving needs of modern communication demands.
API Access
Has API
No
API Access
Has API
No
Integrations
TrueDialog
No
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
$49.00/month/user
Free - 0
Full version - $49.99 per license per month
Broadcasting -only pay for the minutes used
Full version - $49.99 per license per month
Broadcasting -only pay for the minutes used
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OptiMiser
Founded
2008
Country
United States
Website
optimiserenergy.com/programs/nexus/
Vendor Details
Company Name
NexInteractive
Founded
2005
Country
United States
Website
www.nexinteractive.com
Product Features
Project Management
Agile Methodologies
Yes
Budget Management
Yes
Client Portal
Yes
Collaboration Tools
No
Cost-to-Completion Tracking
Yes
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
No
Milestone Tracking
Yes
Portfolio Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Traditional Methodologies
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Debt Collection
Agency Management
No
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes