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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Nexus was meticulously crafted to be an affordable solution for home performance contractors. This platform seamlessly integrates project management capabilities with a customer relationship management system. Additionally, Nexus offers the adaptability, security, and scalability necessary for comprehensive program management tailored to large organizations and agencies. Our robust DIY audit, customized for your brand, delivers impactful results that encourage customers to choose your services over those of competitors. Research indicates that when customers receive complimentary services, such as effective outcomes from a free DIY audit, their loyalty to your brand tends to increase. Furthermore, all your online leads are channeled directly into the Nexus CRM and project management system, allowing you to easily access your team's calendar and manage appointment scheduling. This streamlined approach not only enhances efficiency but also fosters stronger relationships with your clientele.

Description

iNexus, developed by NexInteractive, is a cutting-edge cloud-based contact center solution. Its quick setup and remarkable scalability make it an ideal choice for both inbound and outbound operations. Among its robust features are shotgun ACD, callback management, multi-tier voice conferencing, host swap transfer, and dynamic scripting, among others. Built using HTML5 and WebRTC technologies, iNexus ensures exceptional audio quality and flexibility for users. This innovative platform is designed to meet the evolving needs of modern communication demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

TrueDialog Yes 

Integrations

TrueDialog No 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$49.00/month/user
Free - 0
Full version - $49.99 per license per month
Broadcasting -only pay for the minutes used
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OptiMiser

Founded

2008

Country

United States

Website

optimiserenergy.com/programs/nexus/

Vendor Details

Company Name

NexInteractive

Founded

2005

Country

United States

Website

www.nexinteractive.com

Product Features

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools No 
Cost-to-Completion Tracking Yes 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Debt Collection

Agency Management No 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

Predictive Dialer

Call Monitoring Yes 
Call Recording Yes 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management Yes 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture Yes 
Lead Management Yes 

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