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features
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support

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Description

NextBee offers a dynamic community platform designed for your customers, employees, and influencers. The foundation of NextBee’s platform enables the seamless creation of vibrant communities tailored to different segments of your audience. With its CX360 platform, NextBee provides an all-encompassing marketing toolkit that empowers your team. This comprehensive approach to customer interaction includes features aimed at enhancing retention, increasing customer lifetime value (CLV), attracting new clients, gathering brand advocacy feedback, and facilitating effective onboarding and training processes, all while fostering deeper brand loyalty. From sending initial invitations for program participation to handling reward distribution, our solutions are tailored to establish a path to success. Our collaborative strategy ensures that you make the most of our intelligent controls and wide range of promotional options, paving the way for swift implementation and sustainable growth of your engagement initiatives. The design of every incentive and interaction is grounded in careful analysis of results, ensuring effectiveness and relevance. By prioritizing user engagement, we not only focus on immediate outcomes but also on building long-term relationships with your audience.

Description

Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Absorb LMS Yes 
Aircall No 
Connecteam Yes 
Emarsys No 
Employee Navigator Yes 
Freshsales Yes 
Google Analytics No 
Gusto Yes 
IBM Cognos Analytics No 
Less Annoying CRM Yes 
Membrain Yes 
Odoo No 
Salesflare Yes 
Teradata QueryGrid No 
Travitor Yes 
Zendesk Sell Yes 
Zoho CRM Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Absorb LMS No 
Aircall Yes 
Connecteam No 
Emarsys Yes 
Employee Navigator No 
Freshsales No 
Google Analytics Yes 
Gusto No 
IBM Cognos Analytics Yes 
Less Annoying CRM No 
Membrain No 
Odoo Yes 
Salesflare No 
Teradata QueryGrid Yes 
Travitor No 
Zendesk Sell No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

3000
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NextBee

Founded

2007

Country

United States

Website

nextbee.com

Vendor Details

Company Name

Scal-e

Founded

2007

Country

France

Website

scal-e.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification Yes 
Referral Tracking No 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives

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