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Description
Nexcade serves as a cutting-edge AI agent platform designed specifically for freight forwarders, enabling its agents to process and manage incoming requests effectively, while also collecting rates, preparing quotes and tenders, creating bookings, and transforming operational data into valuable commercial insights. Requests can be received in the traditional ways, including emails sent to a shared inbox, such as a common Outlook mailbox, with shipment information included in the email body or attached as PDFs or spreadsheets. The agents skillfully extract pertinent information, gather and compare rates, implement the house pricing policy, and hold each quote for team evaluation. Operating seamlessly across the forwarder's inbox, TMS platforms like CargoWise, and existing rate sources such as Freightify, CargoSphere, WebCargo, and cargo.one, these agents allow teams to review and refine the process. As the platform demonstrates its capabilities, teams are able to enhance automation, aligning the system more closely with their standard operating procedures, ultimately leading to greater efficiency and streamlined logistics operations. This intelligent integration of technology not only speeds up workflows but also provides freight forwarders with a competitive edge in the rapidly evolving logistics landscape.
Description
Susea is a specialized software designed for ocean freight forwarders, NVOCCs, and customs brokers, focusing on two main functions: rapidly generating quotes and efficiently managing competitive RFQs when necessary.
For quoting, Susea processes incoming requests from WhatsApp and email, creates a priced quote based on your established tariffs and margin guidelines, and presents it to your team for a quick approval, ensuring that nothing is sent without prior human oversight. If a quote remains unanswered, Susea automatically prepares a follow-up message. Additionally, as a quote nears its expiration, Susea proactively drafts a re-quote to prevent customers from needing to reach out first.
On the procurement front, Susea facilitates reverse-auction RFQs among your agent network, offering options such as sealed, rank-only, best-price, or fully open bidding, allowing you to choose the approach for each tender. Instead of relying on phone calls, agents who fail to submit a bid receive a timely and context-sensitive reminder, streamlining the bidding process further. As a result, Susea not only enhances efficiency but also fosters better communication within the workflow.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nexcade AI
Founded
2025
Country
United Kingdom
Website
nexcade.ai
Vendor Details
Company Name
Alphabits Solutions
Founded
2021
Country
India
Website
www.alphabitssolutions.com
Product Features
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills