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Description
While resolving grievances and appeals of members, you must also adhere to regulatory guidelines. Our rule-driven engine allows you to prioritize and route service requests and optimizes resources. All decisions, notes, exceptions, and other information can be captured within the system for future reference or audits. Automate your service request processes to ensure member satisfaction, compliance, and future-proof your organization.
Description
Optimize your enrollment procedures by utilizing our comprehensive, mobile-first enrollment solution, which is designed to eliminate paper transactions and enable the collection of member information seamlessly. Enhance your entire workflow, from enrollment to reconciliation and service delivery, minimizing errors and the necessity for manual tasks. Gain a consolidated view of your assigned leads, outstanding items, alerts, and notifications for better oversight. Benefit from intelligent prospecting features, including the ability to schedule tasks, conduct follow-ups, and efficiently manage lead assignments and searches. Experience remote and offline processing for applications and enrollments, allowing for immediate access to vital information that improves turnaround times. Ensure compliance with Centers for Medicare and Medicaid guidelines by capturing scopes of appointment effectively. Leverage dynamic mobile forms that facilitate the on-the-go collection of enrollees’ details and signatures, making the entire enrollment process more agile and responsive. This solution empowers organizations to stay ahead in a fast-paced environment, ensuring efficiency and accuracy in member management.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
www.newgensoft.com
Vendor Details
Company Name
Newgen Software
Founded
1992
Country
United States
Website
newgensoft.com/solutions/industries/healthcare-payer/medicare-enrollment/
Product Features
Product Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition