Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
Description
The Switchboard™ content management system harnesses real-time data and comprehensive analytics to enhance personal connections by delivering the appropriate product to the appropriate customer at the precise moment. Coates Group stands at the forefront of groundbreaking technologies that are transforming the way businesses engage with their clients, earning respect for our talented workforce, strategic alliances, and innovative offerings. By embracing a traditional, customer-centric family business approach, Coates demonstrates a start-up-like nimbleness in an era marked by rapid data evolution. Our unique, all-encompassing merchandising solutions are revolutionizing the digital signage sector. Driven by a strong commitment to people, we boldly embrace unconventional methods. With six offices worldwide, our team is a dynamic blend of ambitious and collaborative professionals who are dedicated to pushing boundaries. We take pride in consistently questioning industry standards to achieve exceptional results, always seeking new ways to innovate and improve.
API Access
Has API
API Access
Has API
Integrations
Adyen
Deloitte Cascade Suite
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
newblack.io/guc/
Vendor Details
Company Name
Coates Group
Country
Australia
Website
www.coatesgroup.com/switchboard/
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management