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Description
The Global Unified Commerce Ecosystem by New Black is a cooperative framework of partners committed to transforming the vision of unified commerce into a reality for retailers focused on customer experience. This initiative responds to the contemporary shopper's demand for a cohesive shopping journey across various platforms by guaranteeing clarity in transactional, inventory, and customer information throughout the entire purchasing process while also upholding stringent fiscal compliance. Realizing this level of integration necessitates improved connectivity among all systems and brand partners, working in harmony. The Global Unified Commerce Ecosystem empowers international retailers with cutting-edge solutions that not only elevate customer interactions but also foster business expansion. Furthermore, partners within this ecosystem operate on a global scale, enabling them to meet international growth aspirations while delivering consistent solutions and offering multi-lingual assistance to enhance customer engagement. Ultimately, this collaborative approach positions retailers to thrive in an increasingly interconnected marketplace.
Description
Merge the boundaries of physical and virtual retail by equipping your customer-facing teams with enhanced digital capabilities, allowing them to engage with customers no matter their location. Our integrated retail solutions are designed to connect, motivate, and cultivate lasting relationships with your customers. Deployed across various sectors including pureplay brands, boutiques, and department stores, our offerings create unforgettable shopping experiences for retailers in fashion, beauty, jewelry, home goods, and electronics. Not only is our solution user-friendly and quick to implement, but it also eliminates the need for costly and complicated infrastructure. With the dedicated support of our customer success team, you'll be guided throughout the process to ensure a return on investment in just 3-6 months, making this a smart choice for your retail strategy. Ultimately, this approach not only enhances customer satisfaction but also drives business growth in an increasingly digital marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adyen
Yes
Microsoft Azure
Yes
iSecurity AP-Journal
No
iSecurity Audit
No
Integrations
Adyen
No
Microsoft Azure
No
iSecurity AP-Journal
Yes
iSecurity Audit
Yes
Pricing Details
Please contact us for details.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
New Black
Founded
2015
Country
The Netherlands
Website
www.newblack.io
Vendor Details
Company Name
Proximity Insight
Founded
2014
Country
United Kingdom
Website
www.proximityinsight.com
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
No
Order Management
Yes
Product Configurator
No
Promotions Management
Yes
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
Yes
Templates
No
Headless eCommerce
API
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Touchpoints
Yes
Integrated Development Environment (IDE)
Yes
Inventory Optimization
Yes
Web/Mobile App Development
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
Yes
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
Yes
eCommerce
Yes
Product Features
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
Yes
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
No
Order Management
Yes
Purchase Order Management
Yes
Reporting/Analytics
Yes
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
