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Description
Nevaya focuses on delivering cloud-centric solutions tailored for the hospitality sector, significantly improving in-room entertainment and overall guest experiences. Among their key products is NevayaCast, which allows guests to seamlessly stream their personal content to in-room televisions via their own devices, alongside NevayaTV, which offers a customizable platform that aligns with hotel branding and provides access to various TV channels, on-demand content, and hotel services. Furthermore, NevayaOne merges these functionalities, enabling content streaming without the need for extra hardware or the replacement of current smart TVs. These innovative solutions are crafted to be cost-effective, flexible, and easy to implement, with the goal of enhancing guest satisfaction and interaction. The design of NevayaOne aims to greatly simplify what can often be a complicated setup involving numerous dongles, set-top boxes, and various connectivity options. This ensures that compatibility is nearly universal, while also significantly reducing maintenance requirements. Experience how effortless it is for guests to connect their devices and enjoy their own content in their hotel rooms, creating a more personalized stay. The focus on user-friendliness not only elevates the guest experience but also streamlines operations for hotel staff.
Description
Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.
API Access
Has API
API Access
Has API
Integrations
Booking.com
Bookingplanner
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Integrations
Booking.com
Bookingplanner
Clock PMS+
Cloudbeds
Ericsoft Booking Engine
FLEXIPASS
Flexkeeping
GuestCompass
Guestline
Lighthouse
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nevaya
Founded
2002
Country
United Kingdom
Website
nevaya.co.uk
Vendor Details
Company Name
Runnr.ai
Founded
2022
Country
The Netherlands
Website
runnr.ai/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant