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support

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Description

Our open XDR platform, 24x7 SOC and cybersecurity confidence are key to achieving security confidence. Our dedicated SOC will learn about your environment, manage your incident response plan, work with you, and be your trusted partner to keep you ahead of emerging threats 24x7. Our open XDR platform covers all of your attack surface with more than 250+ data source integrations. We will continue to add new integrations every month. Our extensible platform allows you to scale the coverage and our co-managed service lets us become a trusted member your SecOps team.

Description

OpenText Core MDR (Managed Detection and Response) gives organizations access to 24/7 cybersecurity expertise without the burden of hiring and retaining an in-house team. The platform continuously monitors networks, endpoints, and systems to detect suspicious activity and reduce the likelihood of a breach. By leveraging advanced analytics, threat intelligence, and human-led investigation, MDR ensures that threats are identified early and remediated quickly. IT teams maintain full visibility into alerts and incidents while relying on OpenText’s SOC analysts for deeper insights and coordinated response. The solution integrates easily with existing security tools, reducing operational complexity and consolidating threat data into a single view. Its expert-driven threat hunting helps uncover hidden risks that automated solutions alone may miss. Organizations gain stronger defenses, faster response times, and better alignment with compliance expectations. Ultimately, OpenText Core MDR helps businesses stay resilient in an evolving threat landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alert Logic No 
Autotask PSA No 
Avanan No 
Cisco Meraki No 
ConnectWise ScreenConnect No 
CrowdStrike Falcon No 
Malwarebytes No 
Microsoft Defender XDR No 
Microsoft Defender for Endpoint No 
Microsoft Defender for Office 365 No 
Omnissa Horizon 8 No 
Secureworks No 
SentinelOne Singularity No 
Sophos Email No 
Sophos Intercept X Endpoint No 
Sophos UTM No 
Tanium No 
VMware ESXi No 
VMware NSX No 
VMware vCenter No 

Integrations

Alert Logic Yes 
Autotask PSA Yes 
Avanan Yes 
Cisco Meraki Yes 
ConnectWise ScreenConnect Yes 
CrowdStrike Falcon Yes 
Malwarebytes Yes 
Microsoft Defender XDR Yes 
Microsoft Defender for Endpoint Yes 
Microsoft Defender for Office 365 Yes 
Omnissa Horizon 8 Yes 
Secureworks Yes 
SentinelOne Singularity Yes 
Sophos Email Yes 
Sophos Intercept X Endpoint Yes 
Sophos UTM Yes 
Tanium Yes 
VMware ESXi Yes 
VMware NSX Yes 
VMware vCenter Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netsurion

Founded

1999

Country

United States

Website

www.netsurion.com

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Protection

Activity Log Yes 
Antivirus No 
Application Security No 
Behavioral Analytics Yes 
Device Management Yes 
Encryption No 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds No 
Web Logs Yes 

Network Security

Access Control No 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response Yes 
VPN Yes 
Vulnerability Scanning Yes 

SIEM

Application Security No 
Behavioral Analytics Yes 
Compliance Reporting Yes 
Endpoint Management Yes 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

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