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Description
NetkaQuartz Service Desk X (NSDX) is a powerful ITSM platform that improves the quality of IT services and boosts operational efficiency. With features such as incident management, change enablement, knowledge management, and workflow automation, NSDX enables IT teams to resolve issues faster and optimize service delivery. The platform integrates seamlessly with existing IT systems, offering a holistic approach to managing IT services and ensuring the smooth functioning of business-critical operations. Additionally, NSDX’s root cause analysis helps identify and resolve underlying issues, reducing service interruptions and increasing overall productivity.
Description
Image any computer, anywhere. You can do end-to-end imaging using the cloud, or any simple file sharing method. All you need is a browser and no image capture!
smartImager is a powerful enterprise-grade tool that lets you image your devices no matter where you are or where the client machine is. You can choose from on-prem or SaaS!
Forget about making an image of the highest quality. Forget about capturing an image. This is old-school. Come and see the new standard in imaging. It's easy, simple, and you can do from anywhere.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Azure
Pricing Details
$1,300/year/5 agents
Free Trial
Free Version
Pricing Details
$4495.00/year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Netka System
Founded
2005
Country
Thailand
Website
www.netkasystem.com
Vendor Details
Company Name
Sircks
Founded
2012
Country
United States
Website
www.smartimager.com/index.html
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
