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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NetkaQuartz Service Desk X (NSDX) is a powerful ITSM platform that improves the quality of IT services and boosts operational efficiency. With features such as incident management, change enablement, knowledge management, and workflow automation, NSDX enables IT teams to resolve issues faster and optimize service delivery. The platform integrates seamlessly with existing IT systems, offering a holistic approach to managing IT services and ensuring the smooth functioning of business-critical operations. Additionally, NSDX’s root cause analysis helps identify and resolve underlying issues, reducing service interruptions and increasing overall productivity.

Description

The contemporary work environment has evolved into a hybrid model. SCC combines advanced technology with deep expertise to facilitate seamless collaboration among end-users, regardless of where their work occurs. With over 45 years of experience partnering with the largest organizations in both the public and commercial sectors in the UK, SCC offers managed IT services and specialized knowledge to help you achieve the hybrid workplace tailored to your needs. Our Software Asset Lifecycle Management solutions empower your organization to enhance agility while maintaining oversight of your software strategy. At SCC, we understand that genuine business adaptability is rooted in having clear visibility and control over your Software Assets and Cloud Deployments. We are committed to utilizing leading software asset lifecycle management practices and cloud consumption strategies to refine your operations. Additionally, we will provide the necessary processes, software tools, and services to maximize your return on investment, ensuring your organization thrives in a dynamic business landscape. By partnering with SCC, you can confidently navigate the complexities of modern work environments.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

SaaSOps Marketizer

Integrations

SaaSOps Marketizer

Pricing Details

$1,300/year/5 agents
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Netka System

Founded

2005

Country

Thailand

Website

www.netkasystem.com

Vendor Details

Company Name

SCC

Founded

1975

Country

United Kingdom

Website

www.scc.com

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

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