Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NetkaQuartz Service Desk X (NSDX) is a powerful ITSM platform that improves the quality of IT services and boosts operational efficiency. With features such as incident management, change enablement, knowledge management, and workflow automation, NSDX enables IT teams to resolve issues faster and optimize service delivery. The platform integrates seamlessly with existing IT systems, offering a holistic approach to managing IT services and ensuring the smooth functioning of business-critical operations. Additionally, NSDX’s root cause analysis helps identify and resolve underlying issues, reducing service interruptions and increasing overall productivity.
Description
The contemporary work environment has evolved into a hybrid model. SCC combines advanced technology with deep expertise to facilitate seamless collaboration among end-users, regardless of where their work occurs. With over 45 years of experience partnering with the largest organizations in both the public and commercial sectors in the UK, SCC offers managed IT services and specialized knowledge to help you achieve the hybrid workplace tailored to your needs. Our Software Asset Lifecycle Management solutions empower your organization to enhance agility while maintaining oversight of your software strategy. At SCC, we understand that genuine business adaptability is rooted in having clear visibility and control over your Software Assets and Cloud Deployments. We are committed to utilizing leading software asset lifecycle management practices and cloud consumption strategies to refine your operations. Additionally, we will provide the necessary processes, software tools, and services to maximize your return on investment, ensuring your organization thrives in a dynamic business landscape. By partnering with SCC, you can confidently navigate the complexities of modern work environments.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
SaaSOps Marketizer
Pricing Details
$1,300/year/5 agents
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Netka System
Founded
2005
Country
Thailand
Website
www.netkasystem.com
Vendor Details
Company Name
SCC
Founded
1975
Country
United Kingdom
Website
www.scc.com
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management