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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Omega is a proprietary AI agent embedded directly within Slack, designed to enhance sales workflows by automating routine tasks, providing valuable insights, and encouraging team members to adopt best practices with ease. It integrates smoothly with essential applications such as Slack, Google Drive, Apollo, Salesforce, and various transcript systems, effectively streamlining time-consuming activities like generating call agendas, summarizing expert discussions, finding pertinent documents, and monitoring deal progress. Operating as a modular, multi-agent system, Omega employs specialized roles orchestrated through frameworks like AutoGen to strategize, implement, and verify actions throughout the workflow. This innovative framework is built on a cloud-native, serverless architecture leveraging AWS Lambda and Step Functions, allowing for significant flexibility and scalability. Additionally, the system's observability and iterative capabilities are enhanced through tools such as Langfuse, Promptfoo, CI/CD pipelines, and Terraform, ensuring continuous improvement and adaptability in the sales process. The comprehensive integration of these tools makes Omega an invaluable asset for teams looking to optimize their performance.

Description

Telli is an innovative call automation platform that utilizes AI to facilitate both outbound and inbound phone interactions for companies, enabling AI voice agents to engage in fluid, human-like dialogues for purposes such as qualifying leads, setting appointments, or smoothly transferring warm leads to human representatives. The platform employs advanced dialing techniques, dynamic number switching, and automated callbacks to enhance pick-up rates while offering multilingual voice agents with natural accents to effectively communicate with customers across various languages. Additionally, it seamlessly integrates with CRM platforms, calendars, and customer workflows, allowing calls to initiate actions like scheduling, data collection, or lead transfers without requiring any manual dialing or follow-up. The system also provides transcription and summary of calls, delivering valuable analytics on outcomes, sentiment, and discussion topics, which empowers teams to monitor performance at scale and refine their outreach tactics accordingly. Telli empowers businesses to swiftly connect with leads right after acquisition, fostering nurturing, re-engagement, or follow-up through phone, SMS, WhatsApp, or email, ensuring comprehensive customer interaction across multiple channels. This comprehensive approach not only streamlines communication but also enhances overall productivity and effectiveness in lead management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Lambda Yes 
AWS Step Functions Yes 
Apollo Yes 
AutoGen Yes 
Google Drive Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Langfuse Yes 
Salesforce Yes 
Slack Yes 
Terraform Yes 
WhatsApp No 
promptfoo Yes 

Integrations

AWS Lambda No 
AWS Step Functions No 
Apollo No 
AutoGen No 
Google Drive No 
HubSpot CRM No 
HubSpot Customer Platform No 
Langfuse No 
Salesforce No 
Slack No 
Terraform No 
WhatsApp Yes 
promptfoo No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netguru

Founded

2008

Country

Poland

Website

www.netguru.com/omega

Vendor Details

Company Name

telli

Founded

2024

Country

United States

Website

www.telli.com

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