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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

NetQuest BI offers comprehensive visual representations and analyses of network data, including CDRs and outputs from NetAnalyzer reports, while incorporating critical information such as Country/City codes, ratings, LERG, and trunk group details. This platform is optimized for both short-term, 90-day online storage and extended periods, facilitating in-depth analysis and extensive drill-down features for use across multiple departments. With its user-friendly interface, NetQuest BI ensures that users can efficiently navigate and extract valuable insights from their data.

Description

Comprehensive usage data serves as the foundation for a service provider's success in the marketplace. The ability to effectively leverage this data, which often originates from various sources and formats, is crucial for achieving business objectives. TeleLink takes in usage records from any origin, standardizes them, and enhances them by integrating additional essential data sets such as jurisdictions and trunk groups. By efficiently correlating and summarizing this information, carriers are equipped to uncover significant insights and obtain immediate visibility into customer interactions, market dynamics, traffic trends, and network usage. TeleLink's capability to provide detailed event information facilitates troubleshooting, research, and the creation of in-depth reports for further examination, aiding in both the initiation and defense of billing disputes as well as fulfilling regulatory reporting obligations. Users can also correlate their usage data with industry-standard or customized reference data sets for more advanced and insightful reporting. Furthermore, the platform allows for grouping, filtering, and sorting data based on user-defined time frames and increments, enhancing the analytical experience. This level of functionality empowers service providers to make informed decisions and optimize their operations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Elastiflow Yes 
Stamus Networks Yes 

Integrations

Elastiflow No 
Stamus Networks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$16250 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Tekno Telecom

Founded

1968

Website

www.teknotelecom.com

Vendor Details

Company Name

Equinox Information Systems

Founded

1986

Country

United States

Website

www.equinoxis.com/usage-analytics.php

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP Yes 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP Yes 

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Alternatives

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