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Description
With the increase in payment channels, the avenues available for fraudsters have also expanded, raising the potential liabilities for banks significantly. The rise of real-time payments, Open Banking, and digital interactions only serves to escalate these issues further. Conventional anti-fraud measures struggle to effectively thwart payment fraud, as they typically depend on numerous static and reactive rules that are inadequate for identifying emerging fraud patterns and often generate excessive false alarms. By utilizing cutting-edge 3D artificial intelligence (3D AI) technology, the NetGuardians platform, known as NG|Screener, provides real-time surveillance of all bank payment transactions, enhancing fraud detection while minimizing false positives. This advanced system pinpoints suspicious payments linked to social engineering tactics or scams, such as invoice redirection, romance fraud, and CEO impersonation, while also correlating these incidents with indicators of digital banking fraud, including eBanking and mBanking sessions compromised by malware or takeover fraud stemming from identity theft. As the financial landscape continues to evolve, innovative solutions like NG|Screener are essential for safeguarding banks and their customers against increasingly sophisticated fraud threats.
Description
Every bank and fintech requires AI fraud investigators to create a reality where fraud victims are a thing of the past, and Trident is leading the charge by providing limitless investigators to these institutions. By deploying AI agents designed specifically to combat card fraud and APP scams, our solution integrates effortlessly with your in-app dispute forms, messaging systems, and alerting mechanisms. This innovation drastically reduces fraud resolution times from several days to mere minutes, ultimately enhancing customer satisfaction. Moreover, our AI agents bolster your fraud management capabilities, ensuring that every case is addressed regardless of the volume of incidents reported. With a streamlined process for handling false positives, our detection models can identify a greater number of transactions, ensuring that real fraud is captured effectively. Additionally, our assistant can be easily incorporated with platforms like Intercom, Zendesk, or any existing case management system you may currently utilize, providing a comprehensive tool for fraud detection and resolution. By harnessing the power of AI, we can transform the landscape of fraud investigation and support banks in safeguarding their customers more efficiently than ever before.
API Access
Has API
API Access
Has API
Integrations
Intercom
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NetGuardians
Founded
2007
Country
Switzerland
Website
www.netguardians.ch/
Vendor Details
Company Name
Trident AI
Website
tridentai.co
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval