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Description
Neo serves as an AI-driven digital assistant designed to streamline your everyday tasks, such as organizing meetings, tracking dashboards, and compiling data, among other functions. It acts as a conversational platform tailored for virtual enterprise assistants. Supporting both employees and customers in their daily operations and software interactions, Neo can be adapted to fit specific company workflows and tools. Users have the flexibility to engage with Neo through both voice commands and text inputs. With Neo, it's possible to request data from external systems and initiate various actions, effectively allowing you to converse with your B2B software. The Neo Enterprise Assistant Platform simplifies the process of configuring and enhancing Neo’s capabilities and integrations, ensuring that it meets unique individual requirements. Moreover, this adaptability makes Neo a valuable asset for enhancing productivity and efficiency across various organizational tasks.
Description
Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Asana
Dialogflow
GitHub
Google Analytics
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
LUIS
Integrations
Amazon Web Services (AWS)
Asana
Dialogflow
GitHub
Google Analytics
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
LUIS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Neohelden GmbH
Founded
2018
Country
Germany
Website
neohelden.com/product/
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/sales-advisor/