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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Neo serves as an AI-driven digital assistant designed to streamline your everyday tasks, such as organizing meetings, tracking dashboards, and compiling data, among other functions. It acts as a conversational platform tailored for virtual enterprise assistants. Supporting both employees and customers in their daily operations and software interactions, Neo can be adapted to fit specific company workflows and tools. Users have the flexibility to engage with Neo through both voice commands and text inputs. With Neo, it's possible to request data from external systems and initiate various actions, effectively allowing you to converse with your B2B software. The Neo Enterprise Assistant Platform simplifies the process of configuring and enhancing Neo’s capabilities and integrations, ensuring that it meets unique individual requirements. Moreover, this adaptability makes Neo a valuable asset for enhancing productivity and efficiency across various organizational tasks.

Description

Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Asana
Dialogflow
GitHub
Google Analytics
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
LUIS
LinkedIn
Microsoft Exchange
Mozilla Firefox
Opera
Oracle Cloud Infrastructure
Salesforce
Slack
Tableau
Telegram
WhatsApp

Integrations

Amazon Web Services (AWS)
Asana
Dialogflow
GitHub
Google Analytics
Google Chrome
Google Workspace
HubSpot CRM
HubSpot Customer Platform
LUIS
LinkedIn
Microsoft Exchange
Mozilla Firefox
Opera
Oracle Cloud Infrastructure
Salesforce
Slack
Tableau
Telegram
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Neohelden GmbH

Founded

2018

Country

Germany

Website

neohelden.com/product/

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/sales-advisor/

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