Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Neighbors.fyi serves as an online platform tailored for homeowners associations and condominium communities that are self-managed. It provides a unified space for residents to access essential documents, receive updates and meeting schedules, submit requests for maintenance or architectural changes, reserve community amenities, connect with board members, and discover neighborhood-recommended services while also engaging in polls and discussions. Board members and committees can efficiently handle resident services, track violations, oversee projects, and process requests, with role-specific permissions ensuring that access is granted appropriately and an activity log maintaining a record of all actions taken. Additionally, the Operations plan introduces the capability for dues collection through ACH and credit card transactions. By consolidating everyday information and processes, this platform is designed to enhance communication and streamline the management of community affairs for both volunteer boards and residents alike. Ultimately, it fosters a sense of collaboration and organization within the community, promoting a more engaged and informed resident base.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29/month
The Neighborhood plan is $29/month for a 60-door community; pricing varies by door count. Annual billing is also offered. The Operations plan adds dues collection by ACH and card.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Loomfield Labs
Founded
2026
Country
United States
Website
www.neighbors.fyi
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Product Features
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No