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Description
Needle is a proactive revenue agent platform designed to help GTM teams execute sales workflows from the tools they already use. It lives inside Slack and Microsoft Teams, where users can mention their personal Needle agent to draft messages, update CRM records, analyze pipeline, research accounts, and manage follow-ups. The agent mirrors each user’s permissions, meaning it can only access and perform actions that the user is allowed to perform. Needle connects to CRM, email, calendar, documents, call tools, enrichment systems, spreadsheets, and thousands of integrations to support complex revenue tasks. It can identify stalled deals, flag silent champions, recommend next steps, and prepare personalized outreach based on similar closed-won opportunities. The platform also learns how each team works, stores reusable skills, and remembers context so it can become more effective over time. Needle uses multiple AI models from providers such as Claude, OpenAI, Gemini, DeepSeek, Mistral, Qwen, GLM, and MiniMax without locking teams into one model vendor. Security controls include permission mirroring, private company context, SOC 2 Type II, ISO 27001, GDPR, and CCPA alignment. Needle gives sales teams a proactive AI teammate that helps manage pipeline, reduce manual CRM work, and accelerate deal execution.
Description
Viking Marketing is an advanced CRM and appointment setting solution powered by AI, specifically designed for local service-oriented businesses. Our AI efficiently engages with every incoming lead in under a minute through SMS, web chat, and social media, ensuring they are qualified and scheduled directly into the calendar. Key features encompass missed call text responses, a consolidated inbox that integrates all communication channels, automated generation of customer reviews, reactivation of dormant leads, and integrated payment processing, effectively streamlining operations by replacing over ten individual tools with a single platform. By utilizing Viking, contractors, dentists, gyms, med spas, real estate agents, and various appointment-centric businesses can significantly reduce customer loss due to missed calls and delayed responses. The onboarding process is completed within 48 hours, and there are no long-term contracts required, making it a flexible solution for businesses looking to enhance their customer engagement and operational efficiency. With Viking, you can transform the way you manage customer interactions and appointments, ensuring a seamless experience for both your team and your clients.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Airtable
Axis LMS
Confluence
Dropbox
Gmail
Google Drive
HubSpot CRM
Jira
MCPTotal
Microsoft OneDrive
Integrations
Airtable
Axis LMS
Confluence
Dropbox
Gmail
Google Drive
HubSpot CRM
Jira
MCPTotal
Microsoft OneDrive
Pricing Details
$199/agent/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Needle
Founded
2024
Country
United States
Website
needle.app/
Vendor Details
Company Name
Viking Marketing
Country
United States
Website
vikingmarketing.ai