Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Natural Solutions, LLC serves as a secure backend application provider tailored for multi-channel merchants. Our solution effectively consolidates orders from various sources—be they eCommerce platforms, mail-order catalogs, call centers, or retail storefronts—into a cohesive and powerful database. By analyzing critical customer information, businesses can enhance existing relationships and formulate strategies aimed at boosting new sales. This comprehensive system manages all sales channels seamlessly, overseeing the complete order lifecycle irrespective of the order's origin. Our versatile product empowers users to effortlessly create products, monitor inventory, anticipate future demands, and coordinate with vendors and purchasing processes. Given the pressures of modern fulfillment timelines, optimizing warehouse operations has become essential, and our Warehouse Management System (WMS) provides the necessary flexibility to adapt to the continually evolving market landscape. Additionally, our platform ensures that merchants can respond quickly to changes in demand, ultimately supporting sustained growth and efficiency.
Description
OrderLogix streamlines daily processing tasks, facilitates first contact resolution for customer service queries, and ensures uniform reporting across all order channels. By automating routine tasks and reducing paperwork, your entire team can direct their efforts towards enhancing customer satisfaction and driving growth. The system empowers you to oversee, manage, and swiftly modify critical components of your multi-channel sales strategy—such as scripts, offers, continuity, discounts, up-sells, and cross-sells—allowing for real-time adjustments to achieve optimal outcomes. This platform seamlessly integrates with every order channel, enabling efficient tracking and management of order data while providing the flexibility to process these orders through various fulfillment companies or call centers that align with your operational model. Additionally, this functionality enhances overall efficiency, ensuring that your business remains agile and responsive to customer needs.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$249 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Natural Solutions
Founded
1979
Country
United States
Website
www.naturalsol.com
Vendor Details
Company Name
OrderLogix
Founded
2003
Website
orderlogix.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes