Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Description

ZeitRide is an innovative NEMT software platform designed specifically for contemporary fleets, integrating all aspects of dispatch, scheduling, routing, billing, and driver applications into a single solution with no hidden fees, add-ons, or long-term commitments. The AI-driven engine enhances efficiency by optimizing stop sequences, reducing unnecessary travel, and automatically aligning vehicle capabilities with the requirements of members. Dispatchers benefit from a dynamic interface featuring real-time GPS tracking, quick trip reassignments, and the ability to create on-the-fly trips in mere moments. Meanwhile, drivers enjoy a native app available on both iOS and Android, equipped with offline GPS functionality, electronic signatures, and turn-by-turn navigation assistance. ZeitRide seamlessly interfaces with platforms such as MTM Link, CTS, and CareNest, ensuring that brokered trips are automatically managed. The platform also consolidates billing, payroll, and remittance reconciliation into one location and adheres to HIPAA regulations, is Medicaid-ready, and carries SOC 2 Type II certification. At a competitive rate of $49 per vehicle per month, all features are included, and users can expect their first route to be operational within just one day, making it a comprehensive solution for transportation needs. The commitment to efficiency and user-friendliness sets ZeitRide apart in the NEMT software landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Pricing Details

$49.99
Free Trial
Free Version

Pricing Details

$49/vehicle/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Vendor Details

Company Name

ZeitRide

Country

United States

Website

www.zeitride.com

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Product Features

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Alternatives

Alternatives

NEMT Platform Reviews

NEMT Platform

Yamsol LLC
Mobisoft NEMT Reviews

Mobisoft NEMT

Mobisoft Infotech
TripMaster Reviews

TripMaster

CTS Software