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Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

Description

Unwire’s Mobility Platform serves as a comprehensive Mobility as a Service (MaaS) solution tailored for public transit agencies, municipalities, and the communities they serve. This platform consolidates various mobility services, allowing users to effortlessly plan, reserve, and pay for their journeys that involve multiple modes of transport. Leveraging over ten years of expertise in mobility solutions, it acts as an all-in-one resource suitable for urban transit authorities and cities of diverse sizes. The platform is equipped with advanced planning capabilities, featuring a multimodal trip planner that integrates an on-demand microtransit booking and scheduling system. Additionally, it accommodates first mile/last mile transportation and integrates paratransit services to enhance accessibility. The platform is designed for adaptability, allowing for seamless incorporation of new mobility services and partnerships as they emerge. Furthermore, it is compatible with multiple agencies and offers various payment options—including payment cards, Google Pay, Apple Pay, and cash-to-mobile—alongside a robust account-based mobile fare collection system for both iOS and Android devices. With ongoing updates and improvements, the platform continually meets the evolving needs of urban mobility.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android Yes 
Apple iOS Yes 
Google Maps Yes 
MTM Carousel Yes 
Practice Mate Yes 
QuickBooks Enterprise Yes 
Twilio Yes 
Xapads No 

Integrations

Android No 
Apple iOS No 
Google Maps No 
MTM Carousel No 
Practice Mate No 
QuickBooks Enterprise No 
Twilio No 
Xapads Yes 

Pricing Details

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Vendor Details

Company Name

Unwire

Country

Denmark

Website

www.unwire.com

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database Yes 
Point-of-Service Data Yes 
Refusal Statements Yes 
Shift Management Yes 
Supply Management Yes 

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Mobility

App Management No 
Barcode Scanning No 
Compliance Management No 
Content Management No 
Data Collection No 
Data Management No 
File Management No 
Forms Automation No 
Mobile Messaging No 
Remote Access No 
Remote Systems Monitoring No 

Public Transportation

Billing & Invoicing No 
Dispatch Management No 
Driver Data No 
Driver Logs No 
Fixed Route Management No 
Mileage Tracking No 
Multiple Route Support No 
Paratransit Management No 
Routing No 
Scheduling No 

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