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Description
NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle.
Technical Architecture
• Cloud-hosted SaaS — no on-premise servers, no local installation requirements
• Native iOS and Android driver applications with offline-capable data sync
• Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time
• HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging
• Integrated VoIP and SMS gateways
Core Modules
• Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle.
• Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records.
• Driver Mobile App — Native iOS and Android applications.
• Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers,
• Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.
Description
Harness the power of SanTrans transportation management to propel your business forward. This advanced logistics management software streamlines essential transportation processes and delivers effective solutions for cargo movement across various transportation modes, including intermodal systems. By creating a dispatch entry in SanTrans, you can confirm the vehicle's challan and access all related bookings for that vehicle. The route payment feature allows users to enter the advance amount and fuel allocated to a vehicle for each specific booking and dispatch. Within SanTrans, GR/Builty functions as a customer booking, with the billing process linked to the recipient. Additionally, SanTrans offers a lead management tool that efficiently handles transporter inquiries sourced from platforms such as Indiamart, Justdial, and other similar lead generation sites. Enhance your logistics operations with precise insights that promote greater efficiency and boost customer satisfaction. By leveraging tailored insights, your operational team can effectively streamline processes and optimize performance.
API Access
Has API
API Access
Has API
Integrations
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
WhatsApp
Integrations
Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio
WhatsApp
Pricing Details
$49.99
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NEMT Cloud Dispatch
Founded
2009
Country
United States
Website
nemtclouddispatch.com
Vendor Details
Company Name
SAN Softwares
Founded
1999
Country
India
Website
sansoftwares.com/products/santrans-transport-management-software/
Product Features
EMS
Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management
NEMT
Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking
Product Features
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management