Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Mycel serves as a cloud-based platform designed for small businesses, such as agencies, service firms, and appointment-based enterprises, providing a collaborative workspace to manage and organize vital company knowledge. It acts as a secure repository for various documents, folders, reporting-tree structures, notes, decisions, and operational procedures. With the help of role-specific AI assistants, users can efficiently retrieve information from business records and generate drafts for recurring tasks that require review. Information can be captured easily through voice input, uploads, typed notes, or forwarded emails, ensuring a seamless flow of data entry. Business owners have the ability to regulate access to folders based on user roles, while the AI assistants adhere strictly to these permissions. The platform features a comprehensive Today view that consolidates tasks in one place. Mycel integrates with applications like Relay, TradesBackbone, ReputeLift, and SynthPrism, allowing for select Mycel folders to be utilized within Relay and TradesBackbone. Any modifications that impact other products are pending approval from a designated user, enhancing control over changes. Access to this robust five-application suite is secured through a single account with password protection and two-factor authentication. Mycel operates as a web service offering both a free tier and various paid plans on a monthly or annual basis, ensuring flexibility for businesses of different sizes. Ultimately, Mycel aims to streamline operations while safeguarding sensitive information, fostering an organized and collaborative work environment.
Description
Relay is an innovative suite of self-service applications designed to empower governments. This single platform enables seamless collaboration among agency operations, enhancing their overall effectiveness through the use of automation, data analysis, and community engagement. By adopting Relay's integrated approach to automated customer service, agencies can optimize staff productivity, reduce expenditures, and elevate the standard of service provided to citizens. For individuals, this means they can conveniently access their information anytime, anywhere, in a manner that suits them best. The Relay Portal stands out as a comprehensive tool for administration and data management, offering real-time health insights, in-depth reporting, management of outreach campaigns, customizable features, and much more, all through an intuitive dashboard. Additionally, payment solutions utilized by agencies are compliant with PCI standards and validated by PA-DSS, ensuring top-tier security. This commitment to safeguarding payment information instills confidence in both agencies and their customers, reinforcing the importance of data protection in today’s digital landscape. Ultimately, Relay not only streamlines operations but also enhances the overall experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Integrations
Accela
No
CentralSquare Records
No
IMSpost
No
Infor CRM
No
POSSE
No
Trimble Cityworks
No
Tyler Corrections
No
VuSpex
No
Integrations
Accela
Yes
CentralSquare Records
Yes
IMSpost
Yes
Infor CRM
Yes
POSSE
Yes
Trimble Cityworks
Yes
Tyler Corrections
Yes
VuSpex
Yes
Pricing Details
$0
Free: $0 for 1 person with 50 AI credits/month. Personal: $69/month or $759/year. Personal Plus: $119/month. Business: $199/month for 3 seats or $2,189/year for 3 seats; additional seats are $59/month each, up to 25 seats. Annual billing covers 12 months for the price of 11. Personal Automations costs $19/month and Advanced AI costs $20/month. Email in/Omi costs $12/month on Free and is included with paid plans.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
mycelcommand.com
Vendor Details
Company Name
Selectron Technologies
Country
United States
Website
www.selectrontechnologies.com/relay/
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Product Features
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No