Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MyStekz serves as an advanced automation platform that translates business objectives into operational software. It fosters a collaborative environment between business and IT by modeling your domains, products, and processes, and presents them visually through BPMN, ensuring that teams work in harmony during design and execution.
With the assistance of AI agents, users receive step-by-step guidance; simply articulate your objectives in straightforward terms, and the platform will draft domain definitions, suggest roles, and create BPMN diagrams for your refinement. Following this, MyStekz transforms process maps into executable code, enabling straightforward automations to be generated and allowing more intricate ones to be scaffolded for developers or linked to applications such as Figma.
Fueled by SPEX, MyStekz efficiently manages your workflows, monitors performance in real-time, and maintains up-to-date documentation. You benefit from clear insights into data, responsibilities, potential bottlenecks, and return on investment, empowering you to continually enhance your processes and outcomes. Additionally, the platform's user-friendly interface ensures that even those with minimal technical expertise can harness its capabilities effectively.
Description
At its core, Process Shepherd's decision tree and agent scripting features provide agents with systematic, step-by-step guidance through complex workflows, with the added capabilities of integration with external services such as CRM or helpdesk systems. The main goal of this platform is to enhance workflows, fortify compliance, and boost efficiency across contact centers and help desks.
Process Shepherd unfolds workflows into a sequence of steps or questions, navigated one step at a time by agents. This method of partitioned guidance eases the intricacy of managing complex tasks, reducing both the training duration for newcomers and the average time needed for each interaction.
Reduce Agent Onboarding Time by 80%
Trim Ramp Time by 40%
Decrease Average Handling by 30%
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Aircall
No
Freshdesk
No
Genesys Cloud CX
No
Salesforce
No
Zendesk
No
Zoho CRM
No
Integrations
Aircall
Yes
Freshdesk
Yes
Genesys Cloud CX
Yes
Salesforce
Yes
Zendesk
Yes
Zoho CRM
Yes
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$20
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Stekz
Founded
2019
Country
The Netherlands
Website
stekz.com/mystekz/
Vendor Details
Company Name
Process Shepherd
Founded
2022
Country
United States
Website
www.processshepherd.com
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No