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Description
Introducing MyDigiFlat, our innovative solution crafted in collaboration with our clients, aims to enhance the connection between social housing authorities and tenants, streamlining both front and back office operations. This platform provides tenants with a user-friendly digital interface, accessible via web or app around the clock, empowering them to manage their information and requests autonomously. Embrace a fresh perspective on customer relationship management that strengthens your engagement with tenants through a secure, easy-to-navigate online portal. Tenants can conveniently view and manage personal details such as general information, banking data, household composition, and income status. The solution features simplified data entry through customizable dynamic forms, accommodating changes in household structure or income levels. Additionally, it includes a registration form for new residents or those seeking to relocate, along with an integrated preferential ranking system driven by a dynamic questionnaire. Furthermore, the platform facilitates efficient handling of application approvals or rejections within the defined authorization parameters, ensuring a responsive and transparent process for all users. This comprehensive approach not only improves service delivery but also fosters a sense of community and trust between tenants and housing authorities.
Description
Provide your tenants with efficient online applications that include tenant screening, convenient online rent payment options, maintenance requests, reminders, and credit reporting, which can set your property apart and improve your management processes. Tenants can pay their rent online, receive confirmation of their payments, track their payment history, get refunds for security deposits, and steadily build their credit profiles. Our services extend beyond mere rent collection; we serve as a comprehensive online tool for landlords and property management. We accommodate automatic recurring rent payments scheduled for any day of the month, offering flexibility with monthly, bi-monthly, weekly, and bi-weekly options, recognizing that not all tenants adhere to a standard payment cycle. Should you need to adjust a recurring payment for a specific month, whether it involves changing the date or waiving a late fee, we provide that capability. Additionally, if there are difficulties with the initial processing of a recurring payment, we can efficiently reprocess the payment to ensure it goes through seamlessly. Our approach not only simplifies the payment process but also significantly enhances tenant satisfaction and retention.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$3 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ordiges
Country
Belgium
Website
ordiges.com/en/it-solutions-business-performance/mydigiflat-web-digital-social-housing/
Vendor Details
Company Name
eRentPayment
Founded
2004
Country
United States
Website
www.erentpayment.com
Product Features
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management