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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

My Care PlusSM enhances the healthcare experience by fostering a personal connection that allows patients to take charge of their health journey. Through the user-friendly portal, individuals can easily access their personal health records, communicate with their healthcare providers, and explore a newly expanded repository of educational resources designed for patients. Patients are granted the ability to review their comprehensive care plans, along with vital health information and educational materials on conditions and medications sourced from reputable cancer organizations, accessible at any time and from any location. They can also utilize secure messaging to address non-urgent inquiries or send broadcast messages to all patients, ensuring effective communication. To boost patient engagement with the portal, customizable marketing resources, videos, and other tools are available to raise awareness of its advantages. Additionally, the platform supports healthcare practices in achieving Meaningful Use objectives by integrating all necessary features to fulfill both stage 1 and stage 2 requirements. Furthermore, it offers robust clinical decision support, along with performance analytics to enhance practice efficiency and patient care. With this comprehensive suite of services, My Care PlusSM not only improves patient interactions but also enhances the overall quality of care provided.

Description

For over three decades, TeleVox has empowered healthcare institutions, pharmaceutical firms, and life sciences organizations to foster communication with patients, thereby enhancing trust, maintaining continuity of care, and improving the overall patient experience. Our innovative digital engagement solutions support more than 10,000 healthcare providers, ensuring seamless communication with patients throughout their healthcare journey—before, during, after, and in-between appointments. Additionally, our tailored services for pharmaceutical and life sciences sectors facilitate outreach to a broader patient base through strategic initiatives focused on disease awareness, educational resources, and vaccination reminders. We assist our clients in reaching patients at optimal moments via the most suitable communication channels, which include SMS text, phone calls, live chat virtual assistants, emails, and postcards. This approach leads to the delivery of personalized and customizable messages, which not only enhances patient satisfaction and bridges gaps in care but also boosts revenue, all while alleviating the workload on healthcare staff. By fostering these connections, we contribute to a more effective and responsive healthcare system.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Practice-Web Dental
iKnowMed

Integrations

Practice-Web Dental
iKnowMed

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ontada

Country

United States

Website

www.ontada.com/Providers-Solutions/My-Care-Plus/

Vendor Details

Company Name

TeleVox

Founded

1992

Country

United States

Website

televox.com

Product Features

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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