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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mrakaf is an all-encompassing cloud-based ERP and POS platform aimed at optimizing the operations of retail, restaurant, and distribution sectors. It encompasses a wide array of functionalities for managing billing, inventory, accounting, customer relationship management, loyalty initiatives, and supply chain logistics, which empowers businesses to function effectively with reduced staffing needs and skill requirements. This versatile solution caters to diverse industries such as clothing, electronics, grocery stores, pharmacies, and fast-casual dining, offering specialized features like recipe management, kitchen display systems, and rapid tablet billing. Additionally, Mrakaf's mobile applications provide users with real-time insights into business activities, inventory management, and enhanced customer interactions through express checkout options, GoSure for auditing stock levels, and myPulse for collecting customer feedback. The robust cloud infrastructure guarantees the safety and accessibility of data across multiple sites, enabling businesses to oversee their operations from virtually anywhere at any time. Furthermore, this comprehensive solution not only improves efficiency but also enhances customer satisfaction by streamlining processes and providing valuable insights.

Description

Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

DoorDash No 
Uber Eats No 

Integrations

DoorDash Yes 
Uber Eats Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Mrakaf

Country

India

Website

mrakaf.com

Vendor Details

Company Name

Waitery

Founded

2021

Country

Canada

Website

waitery.ca

Product Features

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Alternatives

Alternatives

No Alternatives
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