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support

Description

The Moveworks AI platform integrates sophisticated machine learning, conversational AI, and Natural Language Understanding (NLU) with extensive connections to enterprise systems to fully automate IT support issue resolution. Our technology is pre-trained to comprehend the language of the enterprise as well as typical IT support challenges, allowing it to provide immediate assistance while continuously improving its capabilities over time. Moveworks simplifies the process of obtaining workplace support, making it virtually effortless for users. At the core of our platform lies the Intelligence Engine, a powerful AI technology that drives its functionality. This system converts complex resources into easily digestible solutions, enhancing user experience significantly. Ultimately, our goal is to streamline IT support and empower employees with efficient tools for problem-solving.

Description

PromptX offers a unified enterprise knowledge system that consolidates data from SharePoint, Google Drive, email, cloud storage, and legacy systems into one accessible platform. Leveraging AI-powered search capabilities, users can ask natural, conversational questions and instantly get context-rich, verifiable answers that drive faster decision-making. The system auto-ingests diverse unstructured data—including files, emails, and URLs—and converts them into Knowledge Cards through advanced semantic tagging and entity recognition. PromptX also includes adaptive prompts, split-chat pathways, collaborative workspaces, and intelligent agent automations that streamline complex workflows. Designed for deployment across any cloud or hybrid infrastructure, PromptX easily integrates with a variety of large language models (LLMs) and external search engines to extend its functionality. The platform scales effortlessly for enterprises of any size while maintaining stringent security measures such as granular permissions, single sign-on (SSO), audit trails, and AI governance. Its flexible architecture supports robust data management and compliance requirements. Overall, PromptX empowers organizations to harness their collective knowledge efficiently and securely.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services No 
AWS Storage Gateway No 
Amazon Bedrock No 
Amazon SageMaker No 
Azure AI Document Intelligence No 
Files by Google No 
GDPR Privacy Notice Generator No 
Gemini 1.5 Pro No 
Google Cloud AI Infrastructure No 
Google Drive No 
Grok No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft SharePoint No 
MongoDB Atlas No 
Notion No 
OfficeSpace Software Yes 
OpenAI No 
Qwen Studio No 
Slack No 

Integrations

AWS AI Services Yes 
AWS Storage Gateway Yes 
Amazon Bedrock Yes 
Amazon SageMaker Yes 
Azure AI Document Intelligence Yes 
Files by Google Yes 
GDPR Privacy Notice Generator Yes 
Gemini 1.5 Pro Yes 
Google Cloud AI Infrastructure Yes 
Google Drive Yes 
Grok Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft SharePoint Yes 
MongoDB Atlas Yes 
Notion Yes 
OfficeSpace Software No 
OpenAI Yes 
Qwen Studio Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Moveworks

Founded

2016

Country

United States

Website

www.moveworks.com/platform

Vendor Details

Company Name

VE3 Global

Founded

2010

Country

United Kingdom

Website

www.ve3.global/promptx/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Machine Learning

Deep Learning No 
ML Algorithm Library No 
Model Training No 
Natural Language Processing (NLP) No 
Predictive Modeling No 
Statistical / Mathematical Tools No 
Templates No 
Visualization No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

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