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Description
The entire industry is aware of this fact, yet many senior housing software companies seem to focus on other priorities. It’s not merely about enhancing your digital capabilities; the essential goal is to bolster your census numbers. The link between the two is straightforward: a robust census leads to greater revenue and improved care quality. Move-N Software offers a user-friendly digital platform that empowers senior living communities to deliver exceptional care. Our solutions not only enhance resident interaction but also streamline processes, resulting in lower turnover rates, a stronger census, and greater profitability. An impressive 75 percent of individuals begin their search for a senior housing community online, whether for themselves or family members. Prompt communication is crucial, as response rates drop significantly if inquiries are not addressed within five minutes of being submitted. On average, acquiring a lead in senior housing costs $431, which is almost twice the cost of leads in other sectors. In a competitive market, making timely and effective connections with potential residents could significantly influence overall success.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
API Access
Has API
Integrations
Okta
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Move-N Software
Founded
1996
Country
United States
Website
www.move-n.com
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling