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Description
The entire industry is aware of this fact, yet many senior housing software companies seem to focus on other priorities. It’s not merely about enhancing your digital capabilities; the essential goal is to bolster your census numbers. The link between the two is straightforward: a robust census leads to greater revenue and improved care quality. Move-N Software offers a user-friendly digital platform that empowers senior living communities to deliver exceptional care. Our solutions not only enhance resident interaction but also streamline processes, resulting in lower turnover rates, a stronger census, and greater profitability. An impressive 75 percent of individuals begin their search for a senior housing community online, whether for themselves or family members. Prompt communication is crucial, as response rates drop significantly if inquiries are not addressed within five minutes of being submitted. On average, acquiring a lead in senior housing costs $431, which is almost twice the cost of leads in other sectors. In a competitive market, making timely and effective connections with potential residents could significantly influence overall success.
Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
API Access
Has API
API Access
Has API
Integrations
AppFolio Property Manager
Maestro
Propertyware
Rentvine
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Move-N Software
Founded
1996
Country
United States
Website
www.move-n.com
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
Long Term Care
Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling
