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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engineered specifically for equipment dealers rather than repurposed from the automotive industry, most DMS solutions in Australia have their origins in car dealerships. In contrast, MDMS is meticulously crafted to reflect the actual processes involved in selling and servicing equipment: it offers configured quotes that provide real-time margin visibility, dealer-configured build orders that pause tasks until all necessary parts are available, hour-meter-driven service management, and a comprehensive asset passport that tracks every purchase order, build, service job, rental agreement, warranty claim, and meter reading for the entire lifespan of each unit. This all-in-one platform encompasses the complete dealer lifecycle. It features a visual sales pipeline that clearly delineates each stage (Discovery → Won/Lost), a CPQ system with historical version tracking and public tokenized customer acceptance, serialized unit inventory with pre-delivery inspections, rapid parts searching with backorder capabilities and fitment queries, as well as efficient workshop scheduling and job costing. Additionally, it covers rental transactions, purchasing processes supported by a three-way match, supplier payment runs through ABA file exports, customer statements, and real-time profit and loss tracking based on invoice and payment information. The seamless integration of these features ensures that equipment dealers can operate more efficiently and effectively.

Description

PTC Warranty is an advanced warranty management solution that streamlines and automates the management of warranty claims, supplier recovery, and parts ordering. Designed for businesses in industries like automotive, manufacturing, and consumer electronics, the platform helps reduce warranty costs, minimize revenue leakage, and enhance operational efficiency. PTC Warranty offers powerful analytics and reporting tools to provide insights into warranty trends, helping businesses make data-driven decisions to improve service delivery. With capabilities such as automated claim validation, improved product returns processes, and seamless integration with enterprise systems, it enhances both the customer experience and the company's bottom line. The solution also helps businesses recover warranty costs more efficiently, making it a key tool in boosting profitability and service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Xero

Integrations

Xero

Pricing Details

$59/month
Price per module
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Modern DMS

Founded

2024

Country

Australia

Website

moderndms.com.au

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/ptc-warranty

Product Features

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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