Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Expert Service Solutions offers a cloud-based field service management application called Mobile Service (MS), designed to be scalable and cater to repair, service, maintenance, and construction needs. This application empowers field personnel by providing exceptional customer support, real-time job status notifications, and the ability to efficiently oversee ticket management, route optimization, timesheets, service records, and payment processing all while in the field. With Mobile Service, organizations of all sizes can gain comprehensive oversight of essential operations such as scheduling, dispatching, GPS tracking, materials oversight, and customer relationship management, among many other features. The robust functionality of this tool not only streamlines operations but also enhances overall productivity for teams in various industries.
Description
Enhance the management of field services by utilizing a collection of user-friendly, AI-driven tools designed for routing, scheduling, and overseeing field service technicians. With Oracle Field Service, on-site personnel can consistently provide prompt and effective customer service experiences. This innovative approach ensures that every interaction is optimized for efficiency and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Oracle Service
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Expert Service Solutions
Founded
2003
Country
United States
Website
www.expertservicesolutions.com
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking