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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Harness the potential of your most devoted customers with Moast, which bridges the gap between shoppers and your current clientele to facilitate genuine, tailored shopping journeys. This innovative platform draws in a fresh demographic of shoppers who value the chance to inquire, learn, and engage with products prior to making online purchases. You can now provide a comprehensive retail experience wherever your customers may be, eliminating the need for expensive physical stores. By encouraging buyers to select the right items on their first attempt, you can significantly reduce return expenses. Unlike typical online reviews, Moast allows potential customers to engage in candid discussions with actual users about the real-life experience of your products. This interaction equips shoppers with the necessary insights to make informed decisions, thus minimizing the perceived risks of online shopping. Additionally, by creating opportunities for potential buyers to experience products firsthand, you can further expand your reach to new shoppers. Remarkably, brands that utilize Moast have reported that an average of 31% of their existing customers transition into hosts, enhancing the authenticity of the shopping experience. This unique approach not only amplifies customer engagement but also fosters a community of trust and support around your brand.

Description

Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Meta Ads
Microsoft Outlook
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Stripe
WhatsApp

Integrations

Facebook
GitHub
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Meta Ads
Microsoft Outlook
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Stripe
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Moast

Country

Canada

Website

www.moast.io

Vendor Details

Company Name

Emergent

Founded

2024

Country

United States

Website

getwingman.com

Product Features

Product Features

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No Alternatives