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Description
Enhance the effectiveness of your video content and boost both revenue and user engagement by leveraging Minute's innovative video technology. By substituting static thumbnails with dynamic, AI-driven options throughout your digital platforms, you can better optimize your audience and elevate video consumption. Additionally, you can monetize your existing content while attracting more viewers through a cutting-edge AI recommendation system that highlights the most pertinent videos in your library in real-time. Expand your reach and increase traffic with a mobile-first storytelling approach that automatically captures the highlights of live broadcasts and previously recorded content across websites, apps, search engines, and social media. Supported by extensive visual analysis data, Minute's deep learning technology intelligently examines video material to pinpoint peak moments, enabling effortless generation of engaging teasers from your videos with a straightforward and seamless integration process. Ultimately, this approach not only enhances viewer interaction but also ensures your content remains relevant and captivating.
Description
ServEngage, developed by Servion, is an innovative video engagement platform that simplifies the connection between customers and organizations throughout their service experience, whether that be through a website, mobile application, or kiosks. With just a click, users can easily initiate a video session from any internet-enabled device, including laptops, smartphones, tablets, and smartwatches. This versatile solution seamlessly integrates with current contact center systems and digital communication channels, such as websites, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, and SMS, by utilizing open APIs and SDKs. Designed to enhance and complement your existing technology and processes, ServEngage enriches customer interactions by facilitating video engagement with your brand. This platform not only empowers agents to provide visual guidance to customers but also delivers tailored support, reduces the need for unnecessary travel, and boosts Net Promoter Score (NPS) with a comprehensive set of features, ensuring a more satisfying service journey for users. Ultimately, ServEngage transforms the way organizations connect with their customers, making the engagement process more effective and enjoyable.
API Access
Has API
API Access
Has API
Integrations
Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Minute
Founded
2013
Country
Israel
Website
minute.ly/
Vendor Details
Company Name
Servion Global Solutions
Founded
1995
Country
India
Website
servion.com/solutions/video-engagement/
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing
Product Features
Video Marketing
Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing