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Description
The Merchant Management Platform serves as a comprehensive solution tailored for acquiring banks and financial institutions to oversee the entire merchant lifecycle, encompassing everything from onboarding and configuration to hierarchy oversight, settlements, reconciliation, and dispute resolution. This platform facilitates merchant services in both physical retail locations and digital environments such as apps, allowing banks to efficiently manage dynamic routing, settlement flows, service fees, and merchant-specific parameters. It features user-friendly portals for both merchants and sub-merchants, offering capabilities such as self-onboarding, transaction monitoring, QR code generation, refund processing, alert notifications, and real-time fund transfers. With a variety of acquiring interfaces available—including mobile, web, kiosk, POS, PC-POS, and APIs—and support for diverse transaction methods and identities like cards, mobile devices, virtual addresses, national ID, QR codes, bulk payments, and H2H transactions, this platform empowers banks to onboard a greater number of merchants while keeping operational costs low. Additionally, its robust management information systems and reporting functions ensure that banks have access to critical insights, further enhancing their operational efficiency.
Description
Pulse CRM is a specialized system created for managing customer relationships and portfolio oversight, tailored for independent sales organizations and payment-processing companies, effectively overseeing the entire merchant journey from acquiring leads and submitting applications to underwriting, onboarding, residual payments, and analyzing portfolios. It facilitates automated merchant onboarding across various ISOs and includes integrated risk assessment and underwriting tools that help expedite the approval process. Features for tracking and reporting residuals are specifically designed to align with payment service operations, complemented by comprehensive dashboard analytics that track both agent and merchant performance. Additionally, it provides a centralized approach to workflow automation, enhances document management processes, and incorporates compliance checks, enabling users to move away from cumbersome spreadsheets and multiple separate systems in favor of a cohesive solution that increases efficiency. This innovative tool ultimately empowers organizations to optimize their operational capabilities while improving customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$299 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mindgate Solutions
Founded
2008
Country
India
Website
www.mindgate.solutions/product/retail-payments/merchant-management/
Vendor Details
Company Name
Pulse CRM
Country
United States
Website
pulsecrm.com