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Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
Description
Mindcat Vault serves as a comprehensive web-based document management solution tailored for PROs, typing centers, brokerages, law firms, human resources departments, and various organizations that handle client, property, or employee records in the UAE and Saudi Arabia. Users have the ability to either scan or upload their documents, categorize them using customizable fields and access permissions, while also searching through the text of both Arabic and English scans. The user-friendly dashboard highlights approaching expirations in a 90-day timeframe and can automatically notify the team via email 30 days prior to any critical date. Furthermore, Vault features options for document linking with designated expiry dates, email sharing capabilities, a history of document versions, notes, activity logs for files, checks for duplicate uploads, and provisions for scanner-folder or mailbox intake alongside complete data export functionalities. This versatile system can be hosted locally within the UAE or Saudi Arabia or implemented on a customer’s own cloud infrastructure or servers. With an interface primarily in English, it also includes partial translations in Arabic to accommodate diverse user needs. Overall, Mindcat Vault streamlines document management workflows while enhancing accessibility and organization for its users.
API Access
Has API
No
API Access
Has API
No
Pricing Details
AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
AED 59 per user/month
You pay per user per month. A user is anyone who signs in during the month. The price per user drops as your team grows: each band’s price applies only to the users inside that band. There are no per-document or per-page fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/maintain
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/vault
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
No
Document Assembly
No
Document Capture
Yes
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
Yes
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
No
