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Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
Description
Mindcat Stays offers a comprehensive hotel booking and front-desk management solution tailored for operators of hotel apartments, furnished apartments, holiday homes, chalets, and small hotels. The platform features a booking website branded for each property, enabling guests to search for availability and make reservations for nights, weeks, or months. Front-desk personnel can efficiently oversee direct bookings from the web, phone inquiries, walk-in guests, and corporate reservations using a centralized calendar that tracks reservation details, payment statuses, invoices, and booking exports. Operators have the flexibility to customize various aspects, including unit types, pricing, minimum stay requirements, additional services, cancellation policies, VAT, and the Tourism Dirham, all while managing multiple properties from a single dashboard. The system is hosted in the UAE or Saudi Arabia and can also be utilized within a customer's own cloud or data center. Guest-facing pages are available in English and partially translated into Arabic, although the service currently lacks synchronization with major booking platforms like Booking.com, Expedia, or Airbnb, and does not support Shomoos registration or ZATCA e-invoicing. Additionally, Mindcat Stays is designed to streamline operations and enhance guest experiences through its user-friendly interface and robust features.
API Access
Has API
No
API Access
Has API
No
Pricing Details
AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
AED 20/unit/month
You pay per room or apartment guests can book, per month. A three-bedroom apartment sold as one unit counts once. The price per unit drops as you grow: each band’s price applies only to the units inside that band. Front desk, reservations, housekeeping and finance logins are free, and so are extra buildings. There is no fee per booking.
Band: AED | SAR | USD per month
1 to 20: 20 | 20 | 5.45
21 to 60: 12 | 12 | 3.27
61 to 150: 8 | 8 | 2.18
Above 150: 5 | 5 | 1.36
Worked example. A hotel apartment building with 60 units pays 20 × 20 + 40 × 12 = AED 880 a month (SAR 880, USD 239.62). With 120 units across two buildings it is AED 1,360 (USD 370.32). With 250 units it is AED 2,100 (USD 571.82). The shared option has a minimum of AED/SAR 490 a month (USD 133.42), which covers up to 27 units.
How you run it changes the multiplier.
Shared: your own separate copy on our servers, in the UAE or Saudi Arabia: The per-unit price above | AED/SAR 490 (USD 133.42)
Your own servers, hosted by us in the UAE or Saudi Arabia: Per-unit price × 2 | AED/SAR 5,599 (USD 1,524.57)
In your own cloud or data centre, run by us: Per-unit price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
One-time setup. Up to 20 units: AED/SAR 3,900 (USD 1,061.95). 21 to 60: AED/SAR 4,900 (USD 1,334.24). 61 to 150: AED/SAR 7,900 (USD 2,151.12). Above 150: from AED/SAR 12,900 (USD 3,512.59), scoped in writing. Setup covers your buildings, apartment types, unit numbers by floor, rates, weekend and season prices, minimum stays, the Tourism Dirham by category, VAT on invoices, your photos and wording on the booking site in Arabic and English, your domain, booking emails through your own mail server, the import of future bookings from your spreadsheet, and one training session for the front desk. Connecting a Gulf card gateway is quoted in writing once we have checked it. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the price. Card gateway fees are paid to your gateway. There are no per-booking fees and no commission. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 20: 20 | 20 | 5.45
21 to 60: 12 | 12 | 3.27
61 to 150: 8 | 8 | 2.18
Above 150: 5 | 5 | 1.36
Worked example. A hotel apartment building with 60 units pays 20 × 20 + 40 × 12 = AED 880 a month (SAR 880, USD 239.62). With 120 units across two buildings it is AED 1,360 (USD 370.32). With 250 units it is AED 2,100 (USD 571.82). The shared option has a minimum of AED/SAR 490 a month (USD 133.42), which covers up to 27 units.
How you run it changes the multiplier.
Shared: your own separate copy on our servers, in the UAE or Saudi Arabia: The per-unit price above | AED/SAR 490 (USD 133.42)
Your own servers, hosted by us in the UAE or Saudi Arabia: Per-unit price × 2 | AED/SAR 5,599 (USD 1,524.57)
In your own cloud or data centre, run by us: Per-unit price × 2, and you pay your cloud bill directly | AED/SAR 5,599 (USD 1,524.57)
One-time setup. Up to 20 units: AED/SAR 3,900 (USD 1,061.95). 21 to 60: AED/SAR 4,900 (USD 1,334.24). 61 to 150: AED/SAR 7,900 (USD 2,151.12). Above 150: from AED/SAR 12,900 (USD 3,512.59), scoped in writing. Setup covers your buildings, apartment types, unit numbers by floor, rates, weekend and season prices, minimum stays, the Tourism Dirham by category, VAT on invoices, your photos and wording on the booking site in Arabic and English, your domain, booking emails through your own mail server, the import of future bookings from your spreadsheet, and one training session for the front desk. Connecting a Gulf card gateway is quoted in writing once we have checked it. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the price. Card gateway fees are paid to your gateway. There are no per-booking fees and no commission. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/maintain
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/stays
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
