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Description
Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.
Description
Mindcat Vault serves as a comprehensive web-based document management solution tailored for PROs, typing centers, brokerages, law firms, human resources departments, and various organizations that handle client, property, or employee records in the UAE and Saudi Arabia. Users have the ability to either scan or upload their documents, categorize them using customizable fields and access permissions, while also searching through the text of both Arabic and English scans. The user-friendly dashboard highlights approaching expirations in a 90-day timeframe and can automatically notify the team via email 30 days prior to any critical date. Furthermore, Vault features options for document linking with designated expiry dates, email sharing capabilities, a history of document versions, notes, activity logs for files, checks for duplicate uploads, and provisions for scanner-folder or mailbox intake alongside complete data export functionalities. This versatile system can be hosted locally within the UAE or Saudi Arabia or implemented on a customer’s own cloud infrastructure or servers. With an interface primarily in English, it also includes partial translations in Arabic to accommodate diverse user needs. Overall, Mindcat Vault streamlines document management workflows while enhancing accessibility and organization for its users.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Pricing Details
SAR 249 per practitioner/month
You pay per practitioner per month. A practitioner is a dentist, doctor, dermatologist or therapist with their own calendar who sees patients that month. Reception, the clinic manager, billing staff and owner logins are free. The price drops as you grow: each band’s price applies only to the practitioners inside that band.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Free Trial
No
Free Version
No
Pricing Details
AED 59 per user/month
You pay per user per month. A user is anyone who signs in during the month. The price per user drops as your team grows: each band’s price applies only to the users inside that band. There are no per-document or per-page fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 20: 39 | 39 | 10.62
21 to 50: 29 | 29 | 7.90
51 and up: 19 | 19 | 5.17
Worked example. An office with 15 users pays 5 × 59 + 10 × 39 = AED 685 a month (SAR 685, USD 186.52). With 40 users it is AED 1,460. With 100 it is AED 2,700. The shared option has a minimum of AED/SAR 449 a month, so a 3-person office pays 449.
Storage. 20 GB per user is included. Above that, AED/SAR 0.50 per GB a month.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The user price above | AED/SAR 449 (USD 122.26)
Your own servers, hosted by us in the UAE or Saudi Arabia: User price × 2 | AED/SAR 4,399 (USD 1,197.82)
In your own cloud or servers, run by us: User price × 2, and you pay your cloud bill directly | AED/SAR 4,699 (USD 1,279.51)
Two ways to start. Up to 20 users on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 21 users, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 20 users | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers with your logo, our office template (labels and document types for trade licences, Emirates IDs, visas, tenancy contracts and title deeds, each with an expiry date), Arabic and English text reading, the expiry list on the dashboard and the reminder emails, your users added from our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 21 users, and every size on your own servers or your own cloud | Up to 5 users: AED/SAR 2,900 (USD 789.65). 6 to 20: AED/SAR 4,900 (USD 1,334.24). 21 to 50: AED/SAR 9,900 (USD 2,695.71). Above 50: from AED/SAR 19,900, scoped in writing. | One session with your office manager, then setup to a written plan. It covers your branding, Arabic text reading, your labels, document types and fields (expiry date, client, property or employee), the expiry list on the dashboard and the reminder emails, one scanner folder or mailbox, and training. From 6 users it also covers permissions per office or team, a second intake, Word, Excel and email files, and the Arabic screens your team uses. From 21 users it covers moving your existing shared drive in. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the user price. Scanning a paper archive, which we quote separately. Optional Microsoft text reading or an AI provider, if you ask for them, on your own account at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/clinic
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/vault
Product Features
Product Features
Document Management
Access Controls
Yes
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
No
Document Assembly
No
Document Capture
Yes
Document Conversion
No
Document Delivery
No
Document Indexing
Yes
Document Retention
No
Electronic Signature
No
Email Management
Yes
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
No
