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Description
Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.
Description
Mindcat Maintain is a cloud-enabled computerized maintenance management system (CMMS) tailored for facilities managers, property managers, and building operators in the Gulf region. This platform streamlines the organization of tenant and staff requests, manages work orders, oversees assets, and schedules preventive maintenance. Supervisors have the capability to assign tasks based on criteria such as building, location, priority, and assigned team. Technicians benefit from a mobile-friendly interface that allows them to update job statuses, complete necessary checklists, log equipment readings, and keep detailed work histories. The system proficiently monitors various types of equipment, including chillers, lifts, pumps, and generators, while also facilitating the scheduling of recurring maintenance tasks. Managers can access work-order calendars and conveniently export data in CSV format. Additionally, requesters are able to submit maintenance requests, and integration with WhatsApp Business is available during the initial setup process. The user interface is designed to support both English and Arabic languages, featuring right-to-left text options for Arabic users. Mindcat provides the flexibility of setup and hosting options either in the UAE or Saudi Arabia, or it can be deployed on a client’s private cloud or servers for enhanced customization. This comprehensive approach ensures that all parties involved can effectively manage maintenance operations with ease and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
SAR 249 per practitioner/month
You pay per practitioner per month. A practitioner is a dentist, doctor, dermatologist or therapist with their own calendar who sees patients that month. Reception, the clinic manager, billing staff and owner logins are free. The price drops as you grow: each band’s price applies only to the practitioners inside that band.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Free Trial
No
Free Version
No
Pricing Details
AED 149 per technician/month
You pay per technician per month. The price drops as your team grows: each band’s price applies only to the technicians inside that band. A technician is anyone with a login who works on or assigns jobs, so supervisors and admins count. Tenants, residents and staff who only raise requests are free.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 149 | 149 | 40.57
11 to 30: 99 | 99 | 26.96
31 to 100: 69 | 69 | 18.79
101 and up: 49 | 49 | 13.34
Worked example. An FM company with 30 technicians and supervisors comes to 10 × 149 + 20 × 99 = AED 3,470, so it pays the monthly minimum of AED 5,699 a month (SAR 5,699, about USD 1,552). The minimum covers up to 62 technicians. With 100 it is AED 8,300. With 250 it is AED 15,650.
The maker’s feature licence, billed at cost. The software’s maker charges USD 15 (about AED 55) per technician a month at its list price for the features that make it work for a real team: photos and files on jobs, the request portal, the PM calendar, vendors and contractors, time and cost, signatures, and more than 5 users. We pass it through at cost and never mark it up. For 30 technicians that adds about USD 450 a month, so the example above comes to about USD 2,000 in all.
How you run it changes the multiplier.
Shared servers, hosted by us in the UAE, up to 10 technicians: The technician price above. Your own separate copy and database on servers we share between clients; the maker’s licence works the same way | AED/SAR 2,649 (USD 721.31)
Your own copy, hosted by us in the UAE or Saudi Arabia: The technician price above | AED/SAR 5,699 (USD 1,552)
In your own cloud or servers, run by us: The technician price above, and you pay your cloud bill directly | AED/SAR 7,949 (USD 2,164)
Two ways to start. Up to 10 technicians on the shared plan, we set you up on a fixed quick-start package, with no scoping call. The shared plan stops at 10. From 11 technicians, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 10 technicians | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, your buildings and asset register imported from our CSV template, our PPM schedule template for chillers, lifts, pumps, tanks and fan coil units, logins for your technicians, recorded training and guides in Arabic and English, and ticket support. The maker’s feature licence for your technicians is billed at cost, as on every option. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: Your own copy or your own cloud, at any size | Up to 10 technicians: AED/SAR 5,900 (USD 1,607). 11 to 30: AED/SAR 11,900. 31 to 100: AED/SAR 24,900. Above 100: from AED/SAR 49,900, scoped in writing. | One working session with your FM manager, then setup to a written plan. It covers your buildings, plant rooms and asset register (chillers, lifts, pumps, tanks, fan coil units), PM schedules built from your AMC calendars, teams and logins, your branding, and training for supervisors and technicians in Arabic and English.
Billed at cost, outside the technician price. The maker’s feature licence, WhatsApp Business messages and SMS. Annual prepay takes 15% off our part. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/clinic
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/maintain
Product Features
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
No
Inventory Management
No
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
