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Description
Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.
Description
Mindcat Dispatch provides a comprehensive solution for delivery operators overseeing their own drivers in the UAE and Saudi Arabia through a cloud-based dispatch and fleet management application. It consolidates orders from various sources, including WhatsApp, phone calls, websites, and merchant portals, into a user-friendly dispatch board that allows staff to allocate drivers, organize delivery stops by area, and monitor job progress in real-time. The mobile app enables drivers to access their delivery stops, navigate efficiently, log cash transactions or coupons, and submit proof of delivery through images or signatures. Customers benefit from tracking links to monitor their orders, while operations and finance teams can access detailed records of order histories, driver and vehicle data, and overall cash amounts. Additionally, Mindcat Dispatch features business ordering portals, comprehensive reports, and data export capabilities, along with seamless integrations to POS systems, ERP solutions, and online retailers using APIs and webhooks. The platform also offers customizable deployment options, ensuring that installations can be tailored to the region or hosted on a customer’s own cloud infrastructure or servers, enhancing flexibility for varied business needs.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
SAR 249 per practitioner/month
You pay per practitioner per month. A practitioner is a dentist, doctor, dermatologist or therapist with their own calendar who sees patients that month. Reception, the clinic manager, billing staff and owner logins are free. The price drops as you grow: each band’s price applies only to the practitioners inside that band.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Free Trial
No
Free Version
No
Pricing Details
AED 119 per driver per month
You pay per driver per month. The price per driver drops as your fleet grows: each band’s price applies only to the drivers inside that band. Dispatchers, admins and finance users are free.
Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.
One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.
Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.
One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.
Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/clinic
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/dispatch
Product Features
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
