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Description
Mindcat Bookings is an online platform designed for appointment scheduling and calendar management, catering to clinics, salons, and various appointment-driven enterprises. This system allows clients to explore available services and times to book appointments online, while staff members efficiently oversee bookings, schedules, operating hours, and customer information through a comprehensive administrative interface. Businesses have the flexibility to customize their operational hours and exceptions, such as those for Fridays or during Ramadan, and they can easily create a public booking page or integrate the service with their existing website. The software supports both English and Arabic languages, making it ideal for the Gulf region. Among its documented features are calendar synchronization, automated reminders, management of appointment statuses, and options for API or webhook integration to relay booking events to third-party systems. Mindcat provides options for either hosted SaaS solutions or deployments on customer-managed servers or cloud infrastructure, with specific features and configurations varying based on the chosen plan. Ultimately, Mindcat aims to streamline the booking process, minimizing manual coordination and empowering customers with the ability to schedule their own appointments conveniently. This approach not only enhances efficiency but also improves the overall customer experience.
Description
Mindcat Dispatch provides a comprehensive solution for delivery operators overseeing their own drivers in the UAE and Saudi Arabia through a cloud-based dispatch and fleet management application. It consolidates orders from various sources, including WhatsApp, phone calls, websites, and merchant portals, into a user-friendly dispatch board that allows staff to allocate drivers, organize delivery stops by area, and monitor job progress in real-time. The mobile app enables drivers to access their delivery stops, navigate efficiently, log cash transactions or coupons, and submit proof of delivery through images or signatures. Customers benefit from tracking links to monitor their orders, while operations and finance teams can access detailed records of order histories, driver and vehicle data, and overall cash amounts. Additionally, Mindcat Dispatch features business ordering portals, comprehensive reports, and data export capabilities, along with seamless integrations to POS systems, ERP solutions, and online retailers using APIs and webhooks. The platform also offers customizable deployment options, ensuring that installations can be tailored to the region or hosted on a customer’s own cloud infrastructure or servers, enhancing flexibility for varied business needs.
API Access
Has API
No
API Access
Has API
No
Pricing Details
AED 59 per calendar per month
You pay per staff calendar per month. A staff calendar is one person or resource patients book: a doctor, a therapist, a stylist, a service advisor or a bay. Receptionists and managers who run the diary are free, and patients never count. Each band’s price applies only to the calendars inside it. There are no per-booking or new-client fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 15: 45 | 45 | 12.25
16 to 40: 35 | 35 | 9.53
41 and up: 25 | 25 | 6.81
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The calendar price above | AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia: Calendar price × 2 | AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us: Calendar price × 2, and you pay your cloud bill directly | AED/SAR 6,449 (USD 1,756.02)
Two ways to start. Up to 15 staff calendars on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 15 staff calendars | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 16 staff calendars, and every size on your own servers or your own cloud | Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. | One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 15: 45 | 45 | 12.25
16 to 40: 35 | 35 | 9.53
41 and up: 25 | 25 | 6.81
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The calendar price above | AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia: Calendar price × 2 | AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us: Calendar price × 2, and you pay your cloud bill directly | AED/SAR 6,449 (USD 1,756.02)
Two ways to start. Up to 15 staff calendars on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 15 staff calendars | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 16 staff calendars, and every size on your own servers or your own cloud | Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. | One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
AED 119 per driver per month
You pay per driver per month. The price per driver drops as your fleet grows: each band’s price applies only to the drivers inside that band. Dispatchers, admins and finance users are free.
Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.
One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.
Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 10: 119 | 119 | 32
11 to 50: 59 | 59 | 16
51 to 200: 45 | 45 | 12
201 and up: 35 | 35 | 9.50
Worked example. A water distributor with 30 drivers pays 10 × 119 + 20 × 59 = AED 2,370 a month (SAR 2,370, about USD 645). With 10 drivers it is AED 1,190. With 200 it is AED 10,300.
How you run it changes the multiplier.
Shared, hosted by us in the UAE: The driver price above | 3 drivers (AED/SAR 357)
Your own copy, hosted by us in the UAE or Saudi Arabia: Driver price × 2.25 | AED/SAR 18,349 (USD 4,996)
In your own cloud or servers, run by us: Driver price × 1.25, and you pay your cloud bill directly | AED/SAR 11,549 (USD 3,145)
Set up with you, at every size. Mindcat Dispatch has no self-serve start yet. Your drivers’ app is built and published under your own Apple and Google store accounts, which is hands-on work, so every plan starts with a written plan and the setup below.
One-time setup. Up to 10 drivers: AED/SAR 7,500 (USD 2,042). 11 to 50: AED/SAR 14,900. 51 to 200: AED/SAR 29,900. Above 200: from AED/SAR 59,900, scoped in writing. Setup covers your branding on the console, tracking page and driver app, importing drivers, vehicles and places, and training dispatchers and drivers in Arabic and English. In your own cloud, setup adds AED/SAR 8,900 (USD 2,423) for building it in your account, a security review and the runbook your IT team keeps.
Billed at cost, outside the driver price. WhatsApp and SMS messages, Google Maps, payment gateway fees and any AI use. We connect your own accounts so you see those bills directly. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/bookings
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/dispatch
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
Yes
Customer Database
Yes
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
Yes
Routing
Yes
Scheduling
Yes
Vehicle Tracking
Yes
