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Description
Mindcat Bookings is an online platform designed for appointment scheduling and calendar management, catering to clinics, salons, and various appointment-driven enterprises. This system allows clients to explore available services and times to book appointments online, while staff members efficiently oversee bookings, schedules, operating hours, and customer information through a comprehensive administrative interface. Businesses have the flexibility to customize their operational hours and exceptions, such as those for Fridays or during Ramadan, and they can easily create a public booking page or integrate the service with their existing website. The software supports both English and Arabic languages, making it ideal for the Gulf region. Among its documented features are calendar synchronization, automated reminders, management of appointment statuses, and options for API or webhook integration to relay booking events to third-party systems. Mindcat provides options for either hosted SaaS solutions or deployments on customer-managed servers or cloud infrastructure, with specific features and configurations varying based on the chosen plan. Ultimately, Mindcat aims to streamline the booking process, minimizing manual coordination and empowering customers with the ability to schedule their own appointments conveniently. This approach not only enhances efficiency but also improves the overall customer experience.
Description
Mindcat Clinic serves as a web-based management solution tailored for private dental, dermatology, and physiotherapy practices as well as clinic groups within Saudi Arabia and the UAE. This platform integrates practitioner and branch schedules with essential patient information including visit notes, allergies, medications, prescriptions, and associated documents and images, while ensuring role-based access for staff. Additionally, personnel can log charges according to the clinic’s pricing structure, process payments through cash or Mada, and generate detailed receipts and activity reports categorized by branch, practitioner, and date. A dedicated patient portal enables users to request appointments, communicate via messaging, access documents, and view billing summaries, while optional online self-booking is facilitated through the distinct Mindcat Bookings feature. The system is equipped with a FHIR API and has the flexibility to be hosted either within the clinic's locale or on its own dedicated servers. Although Arabic screens are offered, the translation is not fully comprehensive. Currently, it lacks support for NPHIES claims and does not integrate with systems such as NABIDH, Malaffi, or Riayati, limiting its interoperability with national health initiatives. Furthermore, ongoing enhancements are anticipated to address these integration gaps in the future.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
No
Pricing Details
AED 59 per calendar per month
You pay per staff calendar per month. A staff calendar is one person or resource patients book: a doctor, a therapist, a stylist, a service advisor or a bay. Receptionists and managers who run the diary are free, and patients never count. Each band’s price applies only to the calendars inside it. There are no per-booking or new-client fees.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 15: 45 | 45 | 12.25
16 to 40: 35 | 35 | 9.53
41 and up: 25 | 25 | 6.81
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The calendar price above | AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia: Calendar price × 2 | AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us: Calendar price × 2, and you pay your cloud bill directly | AED/SAR 6,449 (USD 1,756.02)
Two ways to start. Up to 15 staff calendars on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 15 staff calendars | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 16 staff calendars, and every size on your own servers or your own cloud | Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. | One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Band: AED | SAR | USD per month
1 to 5: 59 | 59 | 16.07
6 to 15: 45 | 45 | 12.25
16 to 40: 35 | 35 | 9.53
41 and up: 25 | 25 | 6.81
Worked example. A clinic with 8 doctors and therapists pays 5 × 59 + 3 × 45 = AED 430 a month (SAR 430, USD 117.09). With 20 it is AED 920 (USD 250.51). With 50 it is AED 1,870 (USD 509.19). The shared option has a minimum of AED/SAR 399 a month (USD 108.65), so a 3-doctor clinic pays 399.
How you run it changes the multiplier.
Shared: your own separate copy on our UAE servers: The calendar price above | AED/SAR 399 (USD 108.65)
Your own servers, hosted by us in the UAE or Saudi Arabia: Calendar price × 2 | AED/SAR 4,099 (USD 1,116.13)
In your own cloud or servers, run by us: Calendar price × 2, and you pay your cloud bill directly | AED/SAR 6,449 (USD 1,756.02)
Two ways to start. Up to 15 staff calendars on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 16 staff calendars, and at any size on your own servers or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 15 staff calendars | AED/SAR 2,500 (USD 680.74), fixed | Your own copy on our UAE servers, the booking page in Arabic and English with your logo, your services, prices and each person’s hours added from our CSV template, Friday and Ramadan hours, a reminder email the day before, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours.
Managed: The shared plan from 16 staff calendars, and every size on your own servers or your own cloud | Up to 5 calendars: AED/SAR 2,900 (USD 789.65). 6 to 15: AED/SAR 4,900 (USD 1,334.24). 16 to 40: AED/SAR 8,900 (USD 2,423.42). Above 40: from AED/SAR 15,900 (USD 4,329.48), scoped in writing. | One session with your clinic manager, then setup to a written plan. It covers your branding, services and prices, each staff member’s hours with breaks, Friday and Ramadan hours, the booking page in Arabic and English with the right-to-left layout, your mail, a reminder email the day before, and training. From 6 calendars it also covers WhatsApp or SMS reminders through your own provider, Google Calendar sync and moving your patient list in. From 16 it covers branches, roles per branch and webhooks to your clinic system. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100.
Not in the calendar price. WhatsApp, SMS and email sending fees are billed at cost. They sit on your own provider account where we can set it up that way. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Free Trial
No
Free Version
No
Pricing Details
SAR 249 per practitioner/month
You pay per practitioner per month. A practitioner is a dentist, doctor, dermatologist or therapist with their own calendar who sees patients that month. Reception, the clinic manager, billing staff and owner logins are free. The price drops as you grow: each band’s price applies only to the practitioners inside that band.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Band: AED | SAR | USD per month
1 to 5: 249 | 249 | 67.80
6 to 15: 179 | 179 | 48.74
16 to 40: 119 | 119 | 32.40
41 and up: 89 | 89 | 24.23
Worked example. A dental group with 10 dentists across two branches pays 5 × 249 + 5 × 179 = SAR 2,140 a month (AED 2,140, USD 582.71), whatever the size of its front desk. With 5 practitioners it is SAR 1,245. With 25 it is SAR 4,225. The shared plan has a minimum of AED/SAR 890 a month (USD 242.34), which covers up to 3 practitioners.
How you run it changes the multiplier.
Shared: your clinic’s own database, set up by us on servers in Saudi Arabia or the UAE: The practitioner price above | AED/SAR 890 (USD 242.34)
Your own copy, set up and hosted by us in your country: Practitioner price × 2 | AED/SAR 4,649 (USD 1,265.90)
In your own cloud or servers, run by us: Practitioner price × 2, and you pay your cloud bill directly | AED/SAR 4,949 (USD 1,347.58)
Two ways to start. Up to 5 practitioners on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 6 practitioners, and at any size on your own copy or your own cloud, we set it up with you.
Quick start (we set it up): The shared plan, 1 to 5 practitioners | AED/SAR 2,500 (USD 680.74), fixed | Your clinic’s own database, which we set up in the Kingdom (or the UAE for a UAE clinic), your logo, branches, practitioners and opening hours, your price list and your patients imported from our CSV templates, recorded training and guides in Arabic and English, and ticket support. Patients’ details and allergies come across; old visit notes don’t. No call and no on-site morning. The go-live date is counted from the day your CSV files arrive. We send the payment link within 24 hours.
Managed: The shared plan from 6 practitioners, and every size on your own copy or your own cloud | Up to 5 (own copy or cloud): AED/SAR 7,900 (USD 2,151.12). 6 to 15: AED/SAR 9,900 (USD 2,695.71). 16 to 40: AED/SAR 19,900 (USD 5,418.65). Above 40: from AED/SAR 39,900 (USD 10,864.53), scoped in writing. | Setup to a written plan: from 6 practitioners, active patients moved from your old system or scans, a note form for your specialty (such as a dental chart or a skin consent), roles per branch, the daily receipts routine and training. From 16 practitioners it also covers several branches, more forms and the link to your e-invoicing system.
Billed at cost, outside the practitioner price. SMS or email reminder fees and your e-invoicing provider. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. Annual prepay takes 15% off the part of the monthly bill above the minimum. Prices exclude 5% UAE VAT and 15% Saudi VAT.
Not in any plan today. A connection to NABIDH, Malaffi, Riayati or NPHIES, and insurance claims. Each is a separate project, quoted after we confirm with the regulator or the platform that it can be done.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/bookings
Vendor Details
Company Name
Mindcat Technology Consultants FZE
Founded
2022
Country
F-15, Warba Center, Deira, Dubai, United Arab Emirates
Website
mindcat.ai/apps/clinic
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
