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Description
Metricwire empowers organizations to gauge real-world experiences, guiding the development of innovative treatments, services, and policies that significantly affect the outcomes valued by individuals. To grasp the real-life challenges encountered by your target audience, one must delve into the intricacies of daily living; however, often the necessary data is either unavailable or challenging to analyze. By facilitating relevant and contextual data collection, Metricwire allows you to uncover vital insights that may have been overlooked, and do so in a more efficient timeframe. Comprehending the origins of signs, symptoms, and conditions is crucial for formulating effective and enduring treatment policies. With Metricwire’s adaptive protocols that respond to individual behaviors and contexts, you can remain focused on understanding which strategies are effective and for whom they work best. Failing to adequately monitor, evaluate, and engage with participants during a trial can lead to feelings of isolation and disengagement, potentially putting their well-being at risk and undermining the overall success of the study. Therefore, utilizing Metricwire can bridge the gap between participants and researchers, fostering a more connected and informed trial environment.
Description
Pointel Configuration Management Solution is a thin-client application that gives you complete control over your Genesys environment. CMS immediately highlights any changes made to your Genesys configuration environment. It also includes a Genesys audit, import/export and snapshot/restore capabilities, as well as alerting capabilities. Pointel CMS automatically captures all changes in your contact center and presents the information graphically to help you quickly and easily understand any changes to your Genesys Configuration Management Environment. It is important to understand what changes have been made in your Genesys environment, and by whom. CMS audit reports include detailed information such as the name of the user that made the change, the date/time of the change, and both the current value and the previous value. It can also restore individual parameter/KVP levels changes or the entire application back at a given time.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
Pointel DCCM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MetricWire
Website
metricwire.com
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com/solutions/cms/
Product Features
Electronic Data Capture
Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture
Study Management
Product Features
Change Management
Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping
