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Average Ratings 0 Ratings
Description
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
Description
The Urbanise Strata platform is designed for the effective management of apartment complexes, strata commercial towers, and extensive residential communities. This cloud-based solution seamlessly combines management, communication, and accounting functionalities within a single cohesive interface. It features ledger accounting, automatic bank reconciliations, and customizable account settings tailored to user needs. The platform facilitates automatic generation and distribution of levies, as well as streamlined escalation processes for overdue payments. Users can easily drag and drop files, securely share documents, and access them from anywhere. It also offers online and onsite meeting capabilities, including the ability to auto-generate agendas and minutes, bulk distribute documents, and utilize customizable templates. Additionally, it provides a comprehensive array of financial reports, scheduled automated reporting, and references to local legislation. Features such as bulk invoice processing, online approval workflows, and a unified payment method for multiple accounts enhance efficiency. Furthermore, the system includes a work order management component that allows for requests for quotations, tracking of work order history, and oversight of supplier compliance. This holistic approach ensures that property management tasks are simplified and organized effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Bespoke to suit all clients needs
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Merlin Software
Founded
2006
Country
Global
Website
easymerlin.com
Vendor Details
Company Name
Mystrata
Founded
2001
Country
Australia
Website
www.urbanise.com/strata
Product Features
Club Management
Attendance Tracking
No
Billing & Invoicing
No
Check-In Manager
No
Contract Management
No
Employee Management
No
Event Management
No
Inventory Management
No
Marketing Management
No
Member Portal
No
Membership Management
No
Payment Processing
No
Point of Sale (POS)
No
HOA
Calendar Management
No
Committee Management
No
Document Management
No
Event Management
No
Member Communities
No
Member Directory
No
Online Payment Processing
No
Property Database
No
Website Management
No
Work Order Management
No
Timeshare
Accounting
Yes
Commission Management
Yes
Contract Management
Yes
Lead Management
Yes
Maintenance Management
Yes
Owner Management
Yes
Property Management
Yes
Sales Tracking
Yes
Tour Management
Yes