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Description

Fractional Ownership & Timeshare Management Platform Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively. Key Capabilities: • Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic. • Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures. • Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution. • HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation. • Owner Portal: Self-service reservations, account access, and document management.

Description

Resort Data Processing (RDP), which has over 1000 installations around the world, has been a pioneer in the property management software industry. RDP is able to provide a custom solution for each client. We can cater to all types of properties, from small luxury vacation rental businesses to large resort properties with 1500 rooms. Our software solutions have a wide range of features, which has been developed over 35 years through customer input and real-world application.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis No 
Bepoz Point of Sale No 
Duve No 
Expedia No 
Fuel Booking Engine No 
Google Analytics No 
Microsoft Power BI No 
Oracle MICROS POS No 
POSitouch No 
Paired Plus No 
QuickBooks Online No 
Shift4 No 
Vrbo No 
Whistle Messaging No 
iHotelier No 

Integrations

Agilysys InfoGenesis Yes 
Bepoz Point of Sale Yes 
Duve Yes 
Expedia Yes 
Fuel Booking Engine Yes 
Google Analytics Yes 
Microsoft Power BI Yes 
Oracle MICROS POS Yes 
POSitouch Yes 
Paired Plus Yes 
QuickBooks Online Yes 
Shift4 Yes 
Vrbo Yes 
Whistle Messaging Yes 
iHotelier Yes 

Pricing Details

Bespoke to suit all clients needs
Free Trial Yes 
Free Version No 

Pricing Details

$5000.00
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Merlin Software

Founded

2006

Country

Global

Website

easymerlin.com

Vendor Details

Company Name

Resort Data Processing

Founded

1981

Country

United States

Website

www.resortdata.com

Product Features

Club Management

Attendance Tracking No 
Billing & Invoicing No 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management No 
Inventory Management No 
Marketing Management No 
Member Portal No 
Membership Management No 
Payment Processing No 
Point of Sale (POS) No 

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Timeshare

Accounting Yes 
Commission Management Yes 
Contract Management Yes 
Lead Management Yes 
Maintenance Management Yes 
Owner Management Yes 
Property Management Yes 
Sales Tracking Yes 
Tour Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Timeshare

Accounting Yes 
Commission Management Yes 
Contract Management Yes 
Lead Management No 
Maintenance Management Yes 
Owner Management Yes 
Property Management Yes 
Sales Tracking No 
Tour Management No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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