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Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
iEnterprise CRM (iCRM) is a cloud-based platform designed specifically for small and medium-sized enterprises. This versatile multi-user system can be utilized across your organization to effectively oversee your salesforce and enhance revenue generation. It encompasses all elements typical of a conventional CRM, such as account management, contact handling, sales pipeline management, issue tracking, campaign oversight, workflow automation, and reporting capabilities. Seamless integration with widely-used small business applications like Gmail, Outlook, and QuickBooks is a standout feature! Additionally, we offer dedicated applications for Mac, iPhone, and Android devices. Beyond these standard features, it includes advanced functionalities such as tracking recurring revenue, generating quotes, and managing subscriptions, streamlining nearly every operational aspect of your business. This solution is tailor-made for the needs of small and medium-sized organizations. In contrast to Salesforce.com and similar platforms, iEnterprise CRM delivers a comprehensive suite of tools necessary for business operations without the need for third-party plugins, all at an affordable price point. Its user-friendly design ensures that even those with limited technical expertise can navigate the system with ease.
API Access
Has API
API Access
Has API
Integrations
Alexa
Gmail
Mailchimp
Microsoft Outlook
QuickBooks Online
WordPress
Integrations
Alexa
Gmail
Mailchimp
Microsoft Outlook
QuickBooks Online
WordPress
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
iEnterprises
Founded
1996
Website
www.ienterprises.com
Product Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
