Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Online booking platforms are increasingly dominating the travel industry, drawing customers away from traditional travel agencies. This trend is largely fueled by the surge in internet users who prefer the convenience of self-service online booking options. To remain competitive against these platforms, travel agencies must leverage the quality of their customer service as their main differentiator. For smaller and medium-sized travel agencies, enhancing operational efficiency is a crucial challenge they must address. Striking the right balance between cost reduction and maintaining high service standards is vital. In today's ever-evolving landscape, travel agencies must adeptly manage their business size in response to economic fluctuations. With over two decades of experience in travel technology and innovative solutions, Merkur’s Travel Office 9.0 has been specifically crafted to support the needs of small and medium-sized travel agencies, empowering them to thrive in a competitive market. This specialized software not only streamlines operations but also enhances the customer experience, ensuring agencies can maintain their edge despite the rise of online competitors.
Description
Flystern serves as a cloud-based AI platform and travel CRM tailored for travel agencies. It empowers teams to promptly address traveler inquiries, convert conversations into actionable leads, and oversee opportunities through a comprehensive sales pipeline that spans from the first contact to the final booking. By integrating customer dialogues and lead management into a collaborative workflow, the platform enables agency personnel to effectively organize inquiries, monitor sales efforts, and ensure consistent communication with potential travelers. Designed specifically for travel agencies, Flystern streamlines the management of sales conversations and booking follow-ups all within a single online environment. Additionally, teams can sync their follow-up efforts while ensuring that the progress of leads remains transparent and accessible to all members. This collaborative approach enhances overall efficiency and effectiveness in the travel sales process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Merkur Systems
Country
Germany
Website
www.merkursoft.de
Vendor Details
Company Name
flystern
Website
flystern.com
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
Yes
Promotions Management
Yes
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
No
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
No
Alternatives
Alternatives
No Alternatives